Gearbest - What could be better!!!
here we are in 2018 I have experienced gearbest.com since its very first days back in 2013. I can tell that the site has seen some major changes. back then the prices for smartphones where so cheap and they have plenty promotions, offers, pricedrops, price protection,...
Read more
3.9
I liked
  • Shipping options
  • Design of the website
I didn't like
  • Inflted prices
  • Customer service
#1366092
Reply to reviews
I am so sick of dealing with people from the Phillipines who do not know what they are doing and then putting me on a mailing list that I requested not to be. This is totally ridiculous and they are connected to many other companies who then send you their catalogs. I...
Read more
1.0
I liked
  • Robes i ordered if they arrive
I didn't like
  • Will report to bbb and cpsc
  • Customer service
  • Fraud targeting seniors
#1362163
Reply to reviews
Placed an order on 4/14. Checked online on 4/17, 4/18 and 4/19 status was pending. Called on 4/20. They had canceled the order and not updated the order status. I placed the order again on 4/20 and was guaranteed the order would be received by 4/23. Now not coming...
Read more
2.0
I didn't like
  • Customer service
  • Misstated truths
#1239187
Reply to reviews
Made an order realized I put wrong address so cancelled order to reorder with correct address. Item was sent anyways.Called customer service, they said They never received the cancellation when I had proof of email that they had received the cancellation order. They...
Read more
#1182073
Reply to reviews

Featured

I have never had an experience with a company that was so inept at customer service and management of their shipping. I placed an order from Alaska two weeks prior to needing the item. Now because of their inability to manage their sources and shipping agents I will...
Read more
1.0
I didn't like
  • Customer service
  • Lied about status of order
  • Deceptive business practices
#1097261
Reply to reviews
Ha sido gratificante poder comprar en esta magnifica empresa, es por ello que continuo comprando *** uds. por que creo que son muy buenos en este rubro. Dios los bendiga y sigan para adelante. Son los mejores. Estoy recomendando ésta página a otras personas para que se...
Read more
Dhgate2014
Dhgate2014

Hi henzulo!We are happy to know that you are satisfied with the shopping experience you have on the site! We are looking forward in doing more business with you!Here is the go...

5.0
I liked
  • Sim eu gostei
  • Selection and prices
#1095140
Reply to reviews
The bridesmaid dress color was not at all as it appeared or stated when ordering. The sizes did not fit properly. The quality of the lace was terrible - it snags and sticks to everything it touches. I paid a $30.00 expedited shipping fee to get the dress sooner which...
Read more
Dhgate2014
Dhgate2014

Hi,We are sorry to hear about your experience. Please provide the order number so that we can check the order details and see how we can resolve this issue. Please do not hesi...

2.4
I didn't like
  • No buyer protection
  • Fake product photos
#1052319
Reply to reviews
Dhgate - Marked as shipped but still not shipped
Sick of all sellers marking orders as shipped way before the actual shipping date. Few examples (ordernumbers for dhgate) Order 337954821 marked as shipped 2017-04-25 but actual shipping was on 2017-05-03 Order 338167304 marked as shipped 2017-04-29 but still not...
Read more
Dhgate2014
Dhgate2014

Hi dvdsweden,We are sorry for the inconvenience this issue had caused you. We will have this issue looked into by our Seller Team so that these merchants will be punished. We...

2.5
#1043153
Reply to reviews
On 3/8/2017, I dropped 3 packages in the UPS Drop Box on M-139/Apple Valley, in Berrien Springs, MI. When I tracked all three items last night around 9pm, I called UPS concerned about where my packages were. I was told the packages 'weren't in the system yet due to...
Read more
Anonymous
Anonymous

UPS DOES have the right to be paid prior to providing service.You have receipt to show you paid the proper amount?

1.0
I didn't like
  • Worst shipping company
  • Being lied to about my shipment
#1018821
Reply to reviews
This "company" is a total joke. It has been the worst shopping experience I have ever had online. They cancelled my order but didn't bother to notify me. Days later with no word about shipping, I went to the website to find out that it had been cancelled. That is when...
Read more
Gearbest
Gearbest

Dear Customer,We regret to hear your experience.Pleast rest assured that Gearbest will take full responsibility if we made a mistake.Please review our warranty here:http://www...

1.0
I didn't like
  • Gearbest
#985528
Reply to reviews