0 comments
1.2
Details
No wonder Sears is almost out of business. First my very expensive Kenmore Elite Refrigerator completely quits working on its anniversary date. I wonder who programmed the logic board. So I look online for a fix and find I can order a main controller board. I travel a...
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Author
Pros
  • Had the part
Cons
  • Tried to extort money from me for expedited shipping
Reason of review
Problem with delivery
Loss
$180
Preferred solution
Deliver product or service ordered
Review #1348624 is a subjective opinion of poster.
0 comments
1.9
Details
Ordered part Tuesday, said it would be here Friday. Thursday comes, no tracking number so I call. Woman says (barely understand) it is in processing but expected deliver is still Friday. I know that's not going to happen. Friday comes, no part. Call back, part is still...
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Author
Cons
  • Lying about shipping time
  • Unable to understand east indian customer service rep
Reason of review
Problem with delivery
Loss
$125
Preferred solution
Deliver product or service ordered
Tags
Review #1281093 is a subjective opinion of poster.
0 comments

Wayfair - Delivery Experience

2.3
Details
I am incredibly disappointed with my Wayfair experience. On August 14th, after having to take time from work and my family coming from an hour and a half away to help assemble my furniture, it was discovered that the piece of furniture that was delivered was not my sleeper sofa. It was the correct sticker on the wrong box. The picture on the box did not even resemble a sofa, as a chaise was delivered. The only thing that was the same was the color and company. Now I will have to wait ANOTHER three and a half weeks for the correct piece to be delivered. I will not have the correct piece of furniture until TWO MONTHS after having been ordered. My guests have nowhere to stay because of this inconvenience and my family wasted their evening traveling to me to discover what was delivered was not what I ordered. I am so extremely disappointed with Wayfair, this will be the last time I order from Wayfair. Not to mention my delivery team could not understand what I was to saying over the phone when I was arriving and the 30 minutes courtesy call was a 10 minute courtesy text. They also weren't the most friendly.
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Author
Cons
  • Shipping experience
  • Customer service
Reason of review
Problem with delivery
Preferred solution
Price reduction
Review #1088367 is a subjective opinion of poster.
1 comment
I have been waiting for 2 months for my swimsuit (5044) to arrive. There is no way to communicate with customer service, other than an online form that I sent. They said I would receive an answer in 24 hours and .....no reply. When I tried the phone number for cs,...
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Rosewe
#1161286

Thank you for your valuable feedback.I wish to start off by telling you that we are extremely sorry about the situation.I have followed up your case and our team will solve it...

Author
Location
Mesa, Arizona
Reason of review
Order processing issue
Loss
$33
Preferred solution
Deliver product or service ordered
Review #834645 is a subjective opinion of poster.
2 comments
I ordered Feb 14th and my order still has not shipped no way to contact them I will never ever recommend this site to anybody, I want a full refund.I put in several tickets and they claim to contact me within 24 hours and it never happened. I am livid behind , as If I...
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Anonymous
#1132551

Same here and I ordered February 10th

Author
Location
Lorain, Ohio
Cons
  • Rosewe and i will not be shopping there again
  • Refund policy
Reason of review
Order processing issue
Loss
$126
Review #807671 is a subjective opinion of poster.
0 comments

Rosewe - Question

1.0
Details
I order something from this website i want to know how long is it going to take before i say i want my refund because this is crazy? so if you can help me with i would like for you to send me something saying something about my package and how long i have until i get it because i have a ball to go to next weekend and if i dont get that dress that i paid for you guys better get me all my money back so have a nice day.
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Author
Location
Charlotte, North Carolina
Cons
  • Poor shipping and wont help find my package
Reason of review
Order processing issue
Loss
$20
Preferred solution
I want my package it before my dance next weekend
Review #778710 is a subjective opinion of poster.
1 comment
1.0
Details
Do NOT buy anything from Wayfair!!! I read the negative reviews before purchasing a duvet cover and was a little hesitant, but I thought I'd be safe ordering bedding! Wrong! I ordered the product on 9/12/15 and didn't receive it until 9/21/2015. It wasn't what I...
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Anonymous
#1052304

Same thing happened to me only my loss was $102 in shipping costs to return a piece of junk made in China desk. Never again

Author
Location
Helena, Montana
Reason of review
Not as described
Review #718199 is a subjective opinion of poster.
0 comments
1.5
Details
For starters, I ordered a bathing suit and a dress from the website. it took almost two weeks to get here which is way longer than the time stated on the website. after ordering i noticed i was charged for two of the same bathing suits. i immediately looked up the...
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Author
Location
Drexel Hill, Pennsylvania
Pros
  • Prices
Reason of review
all of thee above 1-4 especially
Loss
$60
Preferred solution
Full refund
Review #629477 is a subjective opinion of poster.