The service people avoid you like the plague. They do not return phone calls and are either out to lunch or on vacation. They ordered a new door for our half bath. They called to tell us it was in. We drove all the way to Phoenix (80 miles) and were told that the...
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1.7
I didn't like
  • Customer service after the sale
#1207783
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Had them install a washer and dryer in a new camper, the first time we used it we had water run out the front of the trailer. They said they ran it, when we picked it up, if so they would have seen it. Also it moved around a lot, they said that is normal, But found...
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1.5
I didn't like
  • Can not fix anything and will not call you back
#1202528
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Hot water heater was leaking. The hot water heater is 13 years old. AHS sent out a technician who indicated additional non covered cost to install. Technician also required cash or cashiers check to cover non covered cost. When I questioned the additional work,...
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I didn't like
  • Phone call wait times are 30-45 minutes
  • Service not finish
#1148219
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Took my travel trailer in to have refrigerator fixed. Since it was replaced last September of 2015 it was still under waranty. After two weeks I had a short trip planed so I went to see if they were done with repairs. They said it was working so I took it on this small...
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1.2
Mead, Colorado
I didn't like
  • Service department
  • Empty promices
  • Being lied too
#888906
Our Service Adviser Brent Wiggers was absolutely useless. We checked in our RV on the 16th of May to have recall work done. For the next 8 days, he never contacted us. We finally called to follow up with him on the 24th. We left voice mails on his direct line twice,...
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2.9
I didn't like
  • Disregard for customer time
  • No customer service and no one calls you back
  • Lack of respect for customers time
#858818