From You Flowers - Didnt get the order i order

the worst ever?????? CALL TO SPEAK WITH SOMEONE THEY HANG UP THE PHONE WITH NOTHING ANSWER OR QUESTIONS THIS COMPANY IS UNREAL
1.0
Details
Customer service
I didn't like
  • Employees attitude
  • Lousy service
  • Mistakes made
#1472894
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I placed an order 2 weeks before Valentine's Day to be delivered to Taiwan. To make sure that they do indeed deliver to that specific address, I contacted their customer service to confirm that they do before placing the order. However, the day before it was supposed...
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1.0
I didn't like
  • Very terrible service and no delivery made
#1190035
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Avasflowers - No flowers delivered, no refund of payment
I ordered a $62.93 bouquet for a funeral on 2/25/17, online. Received call the following day saying there was no truck available to make the delivery, so I cancelled the order. No flowers were delivered but I have not received a refund of my money. After multiple...
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Anonymous
Nancels

It took 8 months and several posted complaints but I finally received a full refund from Avas Flowers. No explanation; just the check. But I am very relieved. That's all I wan...

Anonymous
Nancels

Update: As of August 18, 2017 I still haven't received even a partial refund. Avas Flowers is the worst company I've ever dealt with. I hope they go bankrupt soon.

I liked
  • Product as pictured online
  • Pictured product
I didn't like
  • Refused to refund payment
  • Flowers were never delivered
  • Failed to provide product
#1076485
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I am in the middle of an experience right now with FDE/Wesley Berry Flowers that EXACTLY mimics the one above. We are currently on day 18 of the situation with no resolution in site. I also received 3+ separate emails stating the Order has been "received" by the...
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Anonymous
Anonymous

Wesley Berry is but one of many sending only call centers. They cannot guarantee anyone their orders will get delivered because most real florists will not accept orders from ...

1.0
I didn't like
  • Thiefs
  • No apology
  • No resolution
#893311
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From You Flowers - HORRIBLE!!! DO NOT USE!!
I placed an order online for next-day delivery. I spent $68 on the "upgraded" arrangement. The flowers wer NOT delivered - ever. I tried to reach customer service via email and telephone, and never could get to anyone. It has now been three days, and no flowers were...
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Anonymous
Anonymous

They are a sending only call center. They only take your order then wire it out to a real florist who has no affiliation with them. Most reputable florists will not deal with ...

1.0
I didn't like
  • Fact they kept hanging up on me
  • Hold times to talk to customer service exceeded 30 minutes
  • Lack of customer service
#798811
Reply to reviews
I wish I had read the reviews of pickupflowers.com before placing my order there, it would have saved me time AND money. I placed an order for Valentine's Day for my girlfriend. My order was canceled and never sent, but my credit card was charged. Going tothe website...
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1.0
I didn't like
  • Horrible customer service
  • False advertising
#789949
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