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Greyhound - Lied to

1.4
Details
I was lied to by customer service...told that a price would remain the same the next day. Train your representatives so that they know better than to lie to a customer.
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Author
Cons
  • Being lied to by customer service
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution
Tags
  • Runaround
  • Unexpected
Review #1569241 is a subjective opinion of poster.
0 comments
1.4
Details
When I filed my 2018 Taxes, I was given the "Opportunity" to put money in an Emerald Savings account. I was told that I could have this money set aside and if I had an emergency or needed it for something special I could TRANSFER it onto my Emerald debit card that the...
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Author
Cons
  • Mistakes by company
  • Held savings hostage lost prepaid phone time upset fee waiting
Reason of review
Problems with payment
Loss
$400
Preferred solution
Full refund
Tags
  • Runaround
  • Fix Company Error
  • Emerald Savings Scam
  • hidden fees
Review #1527709 is a subjective opinion of poster.
0 comments
1.2
Details
Don't try the 1-800 number. You'll get customer service in Guatemala, Asia pacific, etc. (not joking, try it!). These people only know what they see on their computer/device. The same things you'll see on yours. My package is 15 minutes from my house but I can't pick...
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Author
Cons
  • Unhelpful customer service
  • Lack of listening to the customer
  • Company standards
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
Review #1478356 is a subjective opinion of poster.
0 comments
They bought out my loan and in my original loan I paid my own taxes and homeowners insurance. I always used my tax refund. The forced it on me and when my payment went from $900 to $1300.00 it became a struggle. I requested it to be removed as I did not ask nor won't...
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Author
Cons
  • Deceptive practices
Reason of review
see above
Loss
$179000
Preferred solution
work out resolution or at least agreement for a lease at FMV for 1 to 3 years
Tags
  • Runaround
  • Unfair Foreclosure Practices
  • Corrupted Mortgage Company
Review #1478015 is a subjective opinion of poster.
0 comments
1.0
Details
I bought a HP Envy 5052 printer in June 2018. I also purchased a 2 year warranty plan at the same time. It stopped working in September 2018. I filed a complaint on October 3, 2018. when I check the status of my claim it shows to be in progress. This now 2 months...
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Author
Location
Columbia, Tennessee
Cons
  • Warranty claim solution
Reason of review
Warranty issue
Loss
$65
Preferred solution
Full refund
Tags
  • Runaround
Review #1415657 is a subjective opinion of poster.
2 comments
1.0
Details
Greyhound Lines Inc Mr Dave LeachCEO Emaildave.leach@greyhound.com Telephone214-849-8000 Websitehttps://www.greyhound.com Postal Address15110 N Dallas Pkwy Ste 600, Dallas, TX, 75248 When you try to call specific station, they don't answer and you end up talking to rep...
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Anonymous
#1567023

Why in the world doesn't Greyhound have a call enter in the United States of America. There are many people who are out of work and would gladly do that job and they would tal...

Author
Location
Nashville, Tennessee
Cons
  • Service not provided
Reason of review
Not as described/ advertised
Loss
$400
Preferred solution
Full refund
Review #1338476 is a subjective opinion of poster.
1 comment
2.5
Details
Apparently it does not matter if you have ticket/reservation...you may still be stranded. They will sometimes get you a hotel/uber...if they feel like it! Or they tell you they will...then don't and you have to sleep on the floor...or go to homeless shelter! Not how I...
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Anonymous
#1547884

Greyhound should have a few empty buses available so that when passengers become stranded, that Greyhound can let them go onboard it and sleep for the night. Greyhound could p...

Author
Location
Nashville, Tennessee
Cons
  • Being stuck for days
  • Poor customer service
  • Sleeping on concrete floor
Reason of review
bus availability, arrival
Loss
$400
Preferred solution
Full refund
Tags
Review #1338458 is a subjective opinion of poster.
Resolved
0 comments
1.0
Details
Ordered TV Stand from Amazon on 11/20 with promised delivery date of 11/24. Per UPS' own tracking system, it arrives at the local facility on 11/24 at 12:55 am, where it sat due to UPS incompetence (the rep apparently reported that they had a lot of new people) until...
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Author
Location
Laurel, Maryland
Pros
  • No likes
Cons
  • Poor service
  • No sense of responsibility
  • Customer service
Reason of review
Problem with delivery
Loss
$100
Preferred solution
I just want them to pick up the package and stop wasting my time.
Review #1140305 is a subjective opinion of poster.
0 comments
Nationstar Mortgage - HORRIBLE
Nationstar Mortgage - HORRIBLE
Nationstar Mortgage - HORRIBLE
Nationstar Mortgage - HORRIBLE
Nationstar Mortgage - HORRIBLE
Nationstar Mortgage - HORRIBLE
Nationstar Mortgage - HORRIBLE
To whom it may concern, Nationstar is the most dishonest, thieving, scamming, so called company, in every sense of the word. I never got a straight answer. I was on the phone for HOURS with this ripoff company. There are 100's of cheating strategies they use to get...
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Author
Cons
  • All of below plus more
Reason of review
more problems than I can choose.
Preferred solution
Get my payment back to the REAL, HONEST payment of approximately $685.00
Tags
Review #1128905 is a subjective opinion of poster.
0 comments
1.0
Details
I purchased a five-year extended warranty for five appliances in August 2015. Pacific Sales passed me off to Warrantech (where Pacific Sales purchased the warranty service). I've phoned Warrantech six times and have never talked to a person. I attempted to submit the...
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Author
Location
Bedford, Texas
Reason of review
Warranty issue
Loss
$2500
Preferred solution
Fix the refrigerator.
Review #1112593 is a subjective opinion of poster.