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Rosewe - Stole money from my account through Paypal no less

1.0
Details
Rosewe - Stole money from my account through Paypal no less
On March 11th I ordered a dress costing $55.40 AUS later that same day I was trying to order something else for a friend from a different site and it wouldn't go through due to lack of funds. I checked my account and there was a withdrawal of $267.60 AUS through Paypal to Rosewe. I called my Bank and they told me they couldn't stop it, I would have to wait 3 days then put in a complaint and it will take 45 days to sort out maybe. So I contacted Paypal and because on my activity page it only says $55.40 for the dress they could do nothing and dismissed my complaint. I then contacted Rosewe and they denied taking it and told me to check my account again. So looks like I lose out $212.20 thats if I still get my dress, and its no ones fault.
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Author
Cons
  • Feeling like i got ripped off
Reason of review
Problems with payment
Loss
$212
Preferred solution
Full refund
Review #1490643 is a subjective opinion of poster.
0 comments

Rosewe - SCAM!

1.0
Details
I bought 3 shirts from Roswe. I attempted to return one shirt as it is huge and ugly. It say 100% return. I did everything they ask you to do which is returning and sending in the number for the tracking and paying shipping etc. Still they will not return my money and keep asking me what I want to do. So now they not only have their merchandise back but my money too. They are nothing but a scam company from China pocketing the money. I attempted to turn them into the BBB however they must reside in US or they can do what they want without anything you can do. Do not use this company. I should have checked it out online before using I was a fool now paying the price.
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Author
Cons
  • Being cheated out of my refund
Reason of review
Poor customer service
Loss
$37
Preferred solution
Full refund
Review #1461958 is a subjective opinion of poster.
0 comments
1.7
Details
I want my money back. I am so glad I only tried out the site with one item instead of several that were on my wishlist all at once. It has been one month and the status is still 'Processing' and not even shipped. They took my money, and I want it back. I tried...
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Author
Cons
  • Ordering items and not being delivered
Reason of review
Order processing issue
Loss
$32
Preferred solution
Full refund
Tags
Review #1208434 is a subjective opinion of poster.
0 comments
1.3
Details
I ordered items from this company as a gift. I paid for EXPEDITED service which should have arrived on Friday. All I get is from them as a response is they need me to verify my shipping address. I haven't done that 3 times. Each time they say it does not match my...
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Author
Cons
  • Poor shipping
  • Poor customer service
Reason of review
Order processing issue
Loss
$109
Preferred solution
Let the company propose a solution
Review #1134308 is a subjective opinion of poster.
1 comment
1.0
Details
They have not shipped what I paid for. They have my money but they don't respond to my inquiries. I think its a SCAM!!! I have contacted their Customer Service twice but have received no response. They do not have a phone number or physical address where I can call or...
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Anonymous
#1351362

I ordered a blouse for $24.99 and it looked NOTHING like the picture when it arrived with the exception of the color. It was extremely poor quality. Beware of purchasing fro...

Author
Pros
  • Blouse i paid for
  • What i paid for
Cons
  • Didnt ship it but took my money
Reason of review
Poor customer service
Loss
$30
Preferred solution
Deliver product or service ordered
Review #1057952 is a subjective opinion of poster.
2 comments
I ordered a dress that was on "sale" for $25. They said it was normally $160 and the photo showed a dress that I could believe may have retailed for $160. Free shipping was advertised, so I thought, though I never order from side bar ads, this was too good a deal to...
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Anonymous
#1399247

Looks like you guys are getting a backlash from many people for NOT DOING WHAT U CLAIM TO BE GOOD AT.Im glad ve read the reviews....Not buying anymore...Sorry

Author
Reason of review
Return, Exchange or Cancellation Policy
Loss
$25
Preferred solution
Full refund
Review #993585 is a subjective opinion of poster.
1 comment
1.0
Details
They never sent me my sweater that I ordered. The tracking shows that the shipment was halted 4 days after my order and has not been updated since. That was 3 months ago. I requested a refund. They advised they could give me 30% of my money back (the rest was going to...
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Anonymous
#1268472

Better Business Bureau claim for what? Our BBB's have absolutely nothing to do with thieves in China.

Author
Cons
  • Did not receive product
  • Fraud
  • Refused to give full refund when did not deliver product
Reason of review
refund my money
Loss
$24
Preferred solution
Full refund
Review #985784 is a subjective opinion of poster.
0 comments
1.0
Details
I ordered 2 swimming costumes but they didn't fit very well so I raised a support ticket as there was no information about how to return them. There is no returns address on the website and they avoid answering the question about how to return items that don't fit. ...
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Author
Cons
  • Not able to contact anybody
  • Refund policy
Reason of review
Poor customer service
Loss
$48
Preferred solution
Full refund
Review #892969 is a subjective opinion of poster.
0 comments
I placed an order for 2 dresses in February; I had 2 weddings to attend (1 in April, the other in May), got an email stating my order was shipped. Contacted my USPS, items never received. Of course I had to purchase other dresses for the weddings. After at least 10...
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Author
Location
New York, New York
Cons
  • China shipping
  • Poor customer service
Reason of review
Never received order
Loss
$60
Review #888933 is a subjective opinion of poster.
3 comments
1.0
Details
ROSEWE should be shut down. Do not order from them.They post amazing pictures and what you get is totally different form the picture it is actually laughable. Then when you try to complain..1) phone number doesn't work 2) you get the same response every time you...
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Modlily
#1161365

Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the co...

Author
Cons
  • Never got my bathing suite
  • Quality
  • Poor shipping and wont help find my package
Reason of review
Dreadful
Loss
$35
Review #850498 is a subjective opinion of poster.