I want my money back. I am so glad I only tried out the site with one item instead of several that were on my wishlist all at once. It has been one month and the status is still 'Processing' and not even shipped. They took my money, and I want it back. I tried...
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1.7
I didn't like
  • Ordering items and not being delivered
#1208434
Reply to reviews
I ordered items from this company as a gift. I paid for EXPEDITED service which should have arrived on Friday. All I get is from them as a response is they need me to verify my shipping address. I haven't done that 3 times. Each time they say it does not match my...
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1.3
I didn't like
  • Poor customer service
  • Poor shipping
#1134308
Reply to reviews
They have not shipped what I paid for. They have my money but they don't respond to my inquiries. I think its a SCAM!!! I have contacted their Customer Service twice but have received no response. They do not have a phone number or physical address where I can call or...
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Anonymous
Unsatisfied customer

I ordered a blouse for $24.99 and it looked NOTHING like the picture when it arrived with the exception of the color. It was extremely poor quality. Beware of purchasing fro...

1.0
I liked
  • Blouse i paid for
  • What i paid for
I didn't like
  • Didnt ship it but took my money
#1057952
Reply to reviews
I ordered a dress that was on "sale" for $25. They said it was normally $160 and the photo showed a dress that I could believe may have retailed for $160. Free shipping was advertised, so I thought, though I never order from side bar ads, this was too good a deal to...
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Anonymous
Anonymous

Looks like you guys are getting a backlash from many people for NOT DOING WHAT U CLAIM TO BE GOOD AT.Im glad ve read the reviews....Not buying anymore...Sorry

Anonymous
Erika

Do you have contact info for Rosawe? I have a crappy item I need to return.

#993585
Reply to reviews

They never sent me my sweater that I ordered. The tracking shows that the shipment was halted 4 days after my order and has not been updated since. That was 3 months ago. I requested a refund. They advised they could give me 30% of my money back (the rest was going to...
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Anonymous
Anonymous

Better Business Bureau claim for what? Our BBB's have absolutely nothing to do with thieves in China.

1.0
I didn't like
  • Refused to give full refund when did not deliver product
  • Fraud
  • Did not receive product
#985784
Reply to reviews
I ordered 2 swimming costumes but they didn't fit very well so I raised a support ticket as there was no information about how to return them. There is no returns address on the website and they avoid answering the question about how to return items that don't fit. ...
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1.0
I didn't like
  • Refund policy
  • Not able to contact anybody
#892969
Reply to reviews
I placed an order for 2 dresses in February; I had 2 weddings to attend (1 in April, the other in May), got an email stating my order was shipped. Contacted my USPS, items never received. Of course I had to purchase other dresses for the weddings. After at least 10...
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I didn't like
  • Poor customer service
  • China shipping
#888933
Reply to reviews

ROSEWE should be shut down. Do not order from them.They post amazing pictures and what you get is totally different form the picture it is actually laughable. Then when you try to complain..1) phone number doesn't work 2) you get the same response every time you...
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Modlily
Modlily

Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the co...

1.0
I didn't like
  • Unfinished items
  • Quality of items
  • Poor shipping and wont help find my package
#850498
Reply to reviews
Rosewe - Ignorign my request for a refund
Rosewe - Ignorign my request for a refund
Rosewe - Ignorign my request for a refund
Rosewe - Ignorign my request for a refund
Ordered 3 swim suits for 3 of us. All the same style. Sizes M, L, XL. Their size chart says size M is 72-76cm for bust. The size M they sent me is 92cm in the bust. Its too big for the girl who ordered XL!!! They sent grossly misrepresented items!!! I also...
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Rosewe
Rosewe

Thanks for your feedback. First of all, sorry for any inconvenience that it may bring. Please kindly note that the size of this item is based on Asian size and generally it ru...

1.0
I didn't like
  • Bad customer service
  • Very poor service
  • Processing time
#846775
Reply to reviews
Poor clothes quality and no refund possible. It costs more to ship the clothes back to China than the items are likely worth. I did not know I was ordering items from CHINA until they arrived. If I knew this, I would never have ordered them. I am truly disappointed...
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Anonymous
Anonymous

I have order several dress from Rose we, I knew the items were coming out of China, and that I had to order my dress 2 sizes up from my actually size. I had 1 incident with a ...

Rosewe
Rosewe

Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the co...

1.3
I didn't like
  • Very poor service
  • Quality of item
  • Rosewe and i will not be shopping there again
#839751
Reply to reviews