1 comment
1.0
Details
I place an order with this company about a month ago and have not yet receive any of my items. Payment was made for my order, however, I have not received any emails or any type of notification for when I would receive my order. I am very unhappy with this service and...
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Anonymous
#1449687

Don't bother with the Better Business Bureau ; they are not the commerce police and have no authority or power whatsoever. You didn't tell us what you bought or how you paid s...

Author
Cons
  • Delivery
  • Scam company
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Deliver product or service ordered
Review #1215591 is a subjective opinion of poster.
1 comment
1.0
Details
On March 27,2016 I ordered the White Zipper pocket Jumpsuit. to this day I have not received my order nor can I speak with customer service. I would like the status of this order. I need a good phone number to call so I may speak with someone. I didn't get an order...
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Anonymous
#1316518

I placed an order on March 25 and have not received items either. I was able to check my order status online and it says it is being ready to ship from China on April 2. Mus...

Author
Cons
  • Terrible customer service
  • I cannot speak a customer service representative
  • Very poor service
Reason of review
Poor customer service
Loss
$3331
Preferred solution
Full refund
Review #1034955 is a subjective opinion of poster.
0 comments

Rosewe - Dress wrong color

1.5
Details
I ordered a navy blue dress. I got a dress that the top is more a pigeon blue & the bottom part is kinda lavender. Tried to get hold of Customer service, couldn't do it. My mouse could never touch the line for customer service. Next day got phone call for Asian man telling me my computer was acting up, I hung up on him. The next day I got 2 phone calls from Asian women asking for me, when I asked who was calling they hung up. If I had known this was a China web I would not have ordered fro them. Have advised as many as possible not to do business with RoseWE.
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Author
Cons
  • Customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$43
Preferred solution
Full refund
Review #1033095 is a subjective opinion of poster.
2 comments
2.1
Details
DO NOT BUY ANYTHING FROM THIS WEBSITE IT IS A SCAM! I PURCHASED 128.00 WORTH OF CLOTHING AND NOTHING LOOKED LIKE IT DID ON SITE, IT WAS ILL-FITTING, POOR MATERIALS, AND POORLY MADE. AFTER TWO WEEKS OF GOING BACK AND FORTH IN EMAILS I STILL HAVE NOT RECVD INFO ON HOW TO...
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Rosewe
#1161284

Thanks for your feedback. First of all, sorry for any inconvenience that it may bring. Please kindly note that the size of this item is based on Asian size and generally it ru...

Author
Location
Hampton, Georgia
Reason of review
Poor customer service
Loss
$128
Preferred solution
Full refund
Review #832704 is a subjective opinion of poster.
0 comments

Rosewe - NO REFUND!!!!

2.4
Details
I still have yet to receive a refund nor have I even got a email back about my request for a refund... DO NOT order from this site... $100 waisted and they acting as if they aren't getting my complaints. I should have read the reviews on this website before ordering from them. I highly regret ordering items from them and spending all that money. I have not got a answer to my emails, no money back and I haven't even got the items I ordered. I'm so disappointed. DO NOT ORDER FROM THEM!!!!
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Author
Location
Richmond, Virginia
Cons
  • Processing time
  • Misleading
  • No delivery
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
Review #816186 is a subjective opinion of poster.
0 comments

Rosewe - 20+ days delivery for items that are ft for nothing but the bin and NO REFUNDS

1.4
Details
Paid for fast delivery- apparently over 20 days is fast! Tried to cancel- was told too late- items arrived on day 25 and they are as little like the items show in the pictures as I am to Meryl Streep! Completely unresponsive, try to say for the price you should be realistic- you can get better quality at lower prices from Primark!! AVOID AVOID AVOID. DO NOT BUY OFF THIS SITE. Even with PayPal protection I have been unable to get my money back from these scam artists!
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Author
Location
Jordanstown, Northern Ireland
Cons
  • Delivery still not arrived
  • Misleading
  • Customer service
Reason of review
Bad quality
Loss
$50
Preferred solution
Full refund
Review #811559 is a subjective opinion of poster.
4 comments
I PAID FOR TWO JUMPSUITS ON MARCH 9, 2016, I HAVE NOT RECEIVED MY ITEMS. I TRY CALLING ALL I GOT WAS HOLDING ON LINE FOR ABOUT 45 MINUTES. I'M TRYING TO BE REASONAL, PLEASE SEND MY ITEMS, OR REFUND ME. THIS IS MY FIRST TIME ORDERING FROM YOU GUYS.PLEASE DON'T...
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Anonymous
#1132351

This company is HORRIBLE! ! I PLACED MY ORDER ON THE MARCH 9...AND NEVER RECVD MY ITEMS!! PLEASE DON'T BE FOOLED !!DON'T ORDER FROM THIS COMPANY IT'S A SCAM! !!

Author
Location
Jersey City, New Jersey
Pros
  • Very disatisfied
Cons
  • Refund policy
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Full refund
Review #811534 is a subjective opinion of poster.
0 comments

Rosewe - Items are not correctly sized

1.0
Details
I purchased two order's from this company one in January and the other in February.  I received the order from February and not the order from January. Once receiving and trying on the clothes, they were so small. I ordered a X-Large which is my size and there size (USA) and they fit like a SMALL. I have contact/submit a ticket on their website several times to return these items but no one get back to me. The website don't have an address to return anything. They are requesting 40% of your money even though you are paying to ship the items back.
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Author
Location
Washington, District Of Columbia
Pros
  • Very disatisfied
Cons
  • Poor quality
  • Poor customer service
Reason of review
Pricing issue
Loss
$201
Preferred solution
Full refund
Review #810948 is a subjective opinion of poster.
0 comments
1.0
Details
Ordered a dress. When it arrived 2 weeks later it was the similar color, style, and pattern, but was clearly the wrong dress and was totally see through. Contacted them for a full refund and return instructions . They offered "60% per their return policy" and told me...
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Author
Location
Austin, Texas
Cons
  • Refund policy
  • Very poor service
  • Are crooks and liars
Reason of review
Most of the above
Loss
$23
Preferred solution
Full refund
Review #802787 is a subjective opinion of poster.
3 comments
1.0
Details
I guess everyone is going through the same thing I place my order on the 19 of Feb and they took my money the same day and stated that my order would be shipped in 2-4 business days I haven't received another email since. I logged on to the site to check my status it...
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Anonymous
#1122123

Am going threw the same thing haven't got my order and can not contact anyone

Author
Location
Memphis, Tennessee
Cons
  • Misleading
Reason of review
everything I want my order
Loss
$61
Preferred solution
Deliver product or service ordered
Review #799325 is a subjective opinion of poster.