Rosewe - Order

I placed an order with this company on 1/7/2019, here it is 2/15/2019 and I still have not received my order. I emailed them about the first week of February and was told I could not have my funds returned because the order had already shipped. What am I suppose to do about my money this is very poor customer service. Someone, please help me.
1.0
Details
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
I didn't like
  • Customer service and return policy
  • Anything about the service
#1472684
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Rosewe - SCAM!

I bought 3 shirts from Roswe. I attempted to return one shirt as it is huge and ugly. It say 100% return. I did everything they ask you to do which is returning and sending in the number for the tracking and paying shipping etc. Still they will not return my money and keep asking me what I want to do. So now they not only have their merchandise back but my money too. They are nothing but a scam company from China pocketing the money. I attempted to turn them into the BBB however they must reside in US or they can do what they want without anything you can do. Do not use this company. I should have checked it out online before using I was a fool now paying the price.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I didn't like
  • Being cheated out of my refund
#1461958
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i ordered 3 bathing suits on April 11th and still i haven't received them. total 83.75. i am not happy and i want my money back or get my shipment to me shortly even if u have to use ups express. i'm not happy at all and i wouldn't refer u to anyone. i want...
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1.0
I liked
  • Very disatisfied
  • Claim easy returns this is far from the truth
I didn't like
  • Are crooks and liars
  • Didnt ship it but took my money
  • Delivery still not arrived
#1242940
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This company will state 6-10 business days delivery Shipping Time: Expedited 3-5, Standard : 7-10 and Flat 9-15 I chose Standard and when you receive your email confirmation it gives this response: You can expect order between Apr 07-21 if not 50 percent refund But if...
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FrontManatee
FrontManatee

Shitty

1.5
#1217436
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They never sent me my sweater that I ordered. The tracking shows that the shipment was halted 4 days after my order and has not been updated since. That was 3 months ago. I requested a refund. They advised they could give me 30% of my money back (the rest was going to...
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Anonymous
Anonymous

Better Business Bureau claim for what? Our BBB's have absolutely nothing to do with thieves in China.

1.0
I didn't like
  • Refused to give full refund when did not deliver product
  • Fraud
  • Did not receive product
#985784
Reply to reviews

I ordered a product 2 weeks ago, it's still in China waiting to go to JFK airport. Really? It's a Halloween costume not a semi automatic. How long does it take to take a costume and put it in the mail? I've sent numerous emails and I get, "Please be patient" it you...
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Anonymous
Anonymous

I'm sorry you got caught up in this scam. I was one of those people last Christmas. Before you order anything especially on any Facebook ad, check reviews. Most are scams.

1.0
Somerset County, New Jersey
I liked
  • Very disatisfied
I didn't like
  • China shipping
#940902
Reply to reviews
I ordered 2 swimming costumes but they didn't fit very well so I raised a support ticket as there was no information about how to return them. There is no returns address on the website and they avoid answering the question about how to return items that don't fit. ...
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1.0
I didn't like
  • Not able to contact anybody
  • Refund policy
#892969
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Rosewe - Don't order from these guys!!

These guys are a total ripoff. The products are cheaply made. It's impossible to track an order. They don't deliver in a timely manner (I'm still waiting a month later for an order), and if you want to return an item GOOD LUCK with that. If you choose to order from this site and you don't like what you got, consider giving it to the Good Will since all these guys are good for is wasting your money and a tax write off... Now I have to post at least 100 words on this site to even get this review posted! So tired of all this garbage. Yahoo should ban these guys from posting ads on their webpage!!
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#878785
Reply to reviews
I bought some work clothes online from ROSEWE and bought them one size up. When I got the clothes they were so horrible I returned everything- at my cost. It's been nearly 2 weeks since I returned the clothes to them and still no refund to my Paypal account. I tried...
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1.7
Donvale, Victoria County
I liked
  • Severely flawed clothes
  • Very disatisfied
I didn't like
  • Problem with refund
  • Very poor service
  • False advertisement
#862566
Reply to reviews
Ordered a dress. When it arrived 2 weeks later it was the similar color, style, and pattern, but was clearly the wrong dress and was totally see through. Contacted them for a full refund and return instructions . They offered "60% per their return policy" and told me...
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1.0
I didn't like
  • Very poor service
  • Are crooks and liars
  • Not how advertised
#802787
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