0 comments

Rosewe - Order

1.0
Details
I placed an order with this company on 1/7/2019, here it is 2/15/2019 and I still have not received my order. I emailed them about the first week of February and was told I could not have my funds returned because the order had already shipped. What am I suppose to do about my money this is very poor customer service. Someone, please help me.
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Author
Cons
  • Customer service and return policy
  • Anything about the service
Reason of review
Problem with delivery
Loss
$30
Preferred solution
Full refund
Review #1472684 is a subjective opinion of poster.
0 comments

Rosewe - SCAM!

1.0
Details
I bought 3 shirts from Roswe. I attempted to return one shirt as it is huge and ugly. It say 100% return. I did everything they ask you to do which is returning and sending in the number for the tracking and paying shipping etc. Still they will not return my money and keep asking me what I want to do. So now they not only have their merchandise back but my money too. They are nothing but a scam company from China pocketing the money. I attempted to turn them into the BBB however they must reside in US or they can do what they want without anything you can do. Do not use this company. I should have checked it out online before using I was a fool now paying the price.
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Author
Cons
  • Being cheated out of my refund
Reason of review
Poor customer service
Loss
$37
Preferred solution
Full refund
Review #1461958 is a subjective opinion of poster.
0 comments
1.0
Details
i ordered 3 bathing suits on April 11th and still i haven't received them. total 83.75. i am not happy and i want my money back or get my shipment to me shortly even if u have to use ups express. i'm not happy at all and i wouldn't refer u to anyone. i want...
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Author
Pros
  • Very disatisfied
  • Claim easy returns this is far from the truth
Cons
  • Delivery still not arrived
  • Cannot get refund
  • Didnt ship it but took my money
Reason of review
you need reliable people
Loss
$84
Preferred solution
Let the company propose a solution
Review #1242940 is a subjective opinion of poster.
1 comment
1.5
Details
This company will state 6-10 business days delivery Shipping Time: Expedited 3-5, Standard : 7-10 and Flat 9-15 I chose Standard and when you receive your email confirmation it gives this response: You can expect order between Apr 07-21 if not 50 percent refund But if...
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FrontManatee
#1450931

***

Author
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
Review #1217436 is a subjective opinion of poster.
1 comment
1.0
Details
They never sent me my sweater that I ordered. The tracking shows that the shipment was halted 4 days after my order and has not been updated since. That was 3 months ago. I requested a refund. They advised they could give me 30% of my money back (the rest was going to...
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Anonymous
#1268472

Better Business Bureau claim for what? Our BBB's have absolutely nothing to do with thieves in China.

Author
Cons
  • Did not receive product
  • Fraud
  • Refused to give full refund when did not deliver product
Reason of review
refund my money
Loss
$24
Preferred solution
Full refund
Review #985784 is a subjective opinion of poster.
1 comment
1.0
Details
I ordered a product 2 weeks ago, it's still in China waiting to go to JFK airport. Really? It's a Halloween costume not a semi automatic. How long does it take to take a costume and put it in the mail? I've sent numerous emails and I get, "Please be patient" it you...
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Anonymous
#1233599

I'm sorry you got caught up in this scam. I was one of those people last Christmas. Before you order anything especially on any Facebook ad, check reviews. Most are scams.

Author
Location
Somerset County, New Jersey
Pros
  • Very disatisfied
Cons
  • China shipping
Reason of review
Problem with delivery
Loss
$45
Preferred solution
Full refund
Review #940902 is a subjective opinion of poster.
0 comments
1.0
Details
I ordered 2 swimming costumes but they didn't fit very well so I raised a support ticket as there was no information about how to return them. There is no returns address on the website and they avoid answering the question about how to return items that don't fit. ...
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Author
Cons
  • Not able to contact anybody
  • Refund policy
Reason of review
Poor customer service
Loss
$48
Preferred solution
Full refund
Review #892969 is a subjective opinion of poster.
0 comments

Rosewe - Don't order from these guys!!

1.0
Details
These guys are a total ripoff. The products are cheaply made. It's impossible to track an order. They don't deliver in a timely manner (I'm still waiting a month later for an order), and if you want to return an item GOOD LUCK with that. If you choose to order from this site and you don't like what you got, consider giving it to the Good Will since all these guys are good for is wasting your money and a tax write off... Now I have to post at least 100 words on this site to even get this review posted! So tired of all this garbage. Yahoo should ban these guys from posting ads on their webpage!!
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Author
Location
Anchorage, Alaska
Reason of review
All OF THE ABOVE
Loss
$90
Preferred solution
Let the company propose a solution
Review #878785 is a subjective opinion of poster.
0 comments
1.7
Details
I bought some work clothes online from ROSEWE and bought them one size up. When I got the clothes they were so horrible I returned everything- at my cost. It's been nearly 2 weeks since I returned the clothes to them and still no refund to my Paypal account. I tried...
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Author
Location
Donvale, Victoria County
Pros
  • Very disatisfied
  • Severely flawed clothes
Cons
  • Problem with refund
  • False advertisement
  • Very poor service
Reason of review
Bad quality
Loss
$192
Preferred solution
Full refund
Review #862566 is a subjective opinion of poster.
0 comments
1.0
Details
Ordered a dress. When it arrived 2 weeks later it was the similar color, style, and pattern, but was clearly the wrong dress and was totally see through. Contacted them for a full refund and return instructions . They offered "60% per their return policy" and told me...
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Author
Location
Austin, Texas
Cons
  • Refund policy
  • Very poor service
  • Are crooks and liars
Reason of review
Most of the above
Loss
$23
Preferred solution
Full refund
Review #802787 is a subjective opinion of poster.