They have constant rate increases, new managers come and go every few months and if you're late on rent and get locked out, WATCH OUT! They cut the lock on your unit and replace it with theirs instead of just adding their lock onto it. When this happened to me, I had...
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1.4
I didn't like
  • Constant price increases
  • Items stolen
#1048485
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When I Sign the contract nobody told me about any increase in price they send me a notification that the rent is going up 11$ for the 5x10 unit that I have Called 6 timed from 2 different numbers left voicemail . They didn't even bother calling. When I told Sandy...
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1.7
I didn't like
  • Condition and rate increase
#788825
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This is a bait and switch. When I signed up, I was told to notify them when I would be leaving a few days in advance to work out the pro-ration. Turns out you have to notify them PRIOR to their grabbing the cash out of your account in order to get a pro-ration. Once...
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Anonymous
Anonymous

I can tell you as someone who's rented there and read the lease in full. The lease states that rent is due on/before your due date in full. No Refunds Period. When I asked abo...

Anonymous
Anonymous

That might be company policy but is it legal? Extra Space and alot of these other self storage companies think they have all the rights in the rental transaction. Even if they...

2.3
I didn't like
  • Inaccurate policy explanation
#756280
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