Ordered part 7473-08021180 a transmission pan for a VW Golf. Received W0133-1976169 a transmission pan for the same car which works but is $30.25 cheaper. Used the pan couldn't wait it works but Thirty dollars is Thirty dollars and they would not reimburse the difference even though their packing list is how I discovered the problem. First rep Chris was helpful and professional. Second rep who would not name himself on the phone, stated they...
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1.9
I liked
  • Price and quality of pan
I didn't like
  • Being cheated
#998511
We operated a small business and always adhere to all regulations. Earlier this year a criminal party processed several transaction using stolen credit cards. We filed a police report even when the policemen told us that it is the issuing banks' duties and responsibility. Then, regardless the potential risks, we managed to cooperate with the police officers to arrest the defrauder, who was caught with more than 30 cards in his pocket. The...
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Anonymous

sasikumar1974 They like to hold our funds.they hold $21k mine.this is not a fraudulent transaction. I have filed the case against the Moneris

Anonymous

Anonymous We just found out Moneris has been deducting payments for alleged fraudulent activity. Our restaurant has lost almost $10,000 due to fraudulent cards eventhough they provided ...

1.0
I didn't like
  • Misleading contract
#964648
Shopping for a home renovation, I ordered a PROPANE on-demand water heater several months prior to installation along with other things needed for the renovation - the order clearly states propane. When we opened package a tag on the side of the unit said it was only to be used with natural gas and can't be used with propane. After spending forty five minutes on hold waiting for a service representative I was told it could not be converted to...
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2.1
I didn't like
  • Return policy
#960570
Still waiting for a manager to reach out to me regarding order #10415186. I was told on Nov 1. that it would take between 24 and 48 hours. They told me they added a note to make it faster. It's become clear that it was a load of ***. Don't buy from this lying company. If something goes wrong they WILL NOT have your back – just your money. I have to deal with the fact that I am out $500 of my money, and they don't care about it. They will not...
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1.4
I didn't like
  • Being lied to
#949394
I ordered 2 items for my car. Total came to $ 180 delivered. They send an "order approval " email. As though taking my money is lucky for ME. Next, they bill my credit card, remove the money from my bank account and tell me via email " Blah blah, blah, blah etc. " To include shipments can be delayed. Next, days later I'll add, they send me a package has shipped email. It only listed 1 item. So I call and after time on the phone, get...
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I didn't like
  • I will not add a single star
#943058
Please, for the life of your Company, and sanity, STAY AWAY FROM THIS COMPANY!!! I cannot stress how low this Company can stoop to try and squeeze money off unsuspecting clients. I signed up with them last year Aug. The had this sales guy coming almost everyday to my shop to try and sign us up. I didn't want to but after persisting, I decided to give them a try since the sales agent was such a nice respectable guy (dont let their appearances...
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Moneris_SocialMedia

Moneris_SocialMedia Hello,
I'm the Social Media Manager at Moneris. I'm sorry to hear about your experience. Please send us the details, including your merchant number, at socialmedia@moneris...

With Official Company Response

I purchased a dress , which was gorgeous by the way, but too small.I have contacted customer service and the lady Cassie there was very helpful. I am impressed by the level of professionalism of this company. They resolve the problem immediately. Over and above selling great products at great prices, they are truly honest on satisfying their clients 100%. I would not hesitate to recommend them to my friends and will definitely shop there again....
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FashionmiaCares

FashionmiaCares Hello Marie,
Thank you for your order from Fashionmia.
I am very happy to hear that you are satisfied with our products. Fashionmia is a reliable online shop and we are...

Until today, I have been quite satisfied with my BJs membership. 11/17/2015 I ordered a king mattress (product id 151434415). Immediately after receiving the mattress I knew it lacked the traditional BJs quality and phoned customer service. I was given a "PO Number" and told someone would be contacting me. However, this never occurred even after I continued to check on the process. After calling customer service repeatedly I was told I...
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1.0
I didn't like
  • Online customer service
  • Incorrect information
  • Deceptive non returnable policy hidden from product page
#934098
Dollar General on Rocky Quarry Road Store #11622 is not giving customers receipts. When I ask the employee, he was very nonchalant and told me "the receipt machine was broken". I know that every customer has the right to a receipt. This store is in desperate need of new staff. The people in this store have no clue regarding customer service and service recovery. Also, this store is most cluttered store of all the Dollar General stores in...
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drjonah

drjonah You should have just asked the employee if they had any more receipts in their magical 'The back'

unfairhiringprastices

unfairhiringprastices So because the receipt machine was broken they need new staff, the receipt machine was broken, yeah you do have the right to a receipt, but what do you want him to do, pull on...

I didn't like
  • Poor consumer relations
  • Manager and employees
  • Poor cunsomer relations
#912684
I purchased an adjustable bed frame online. Upon delivery I realized it was not the size I needed. The following day I called customer service to try to return it and was told there is a no return policy on adjustable bed frames. I was unaware of this policy as I've always seen 30 day returns but was told this item doesn't fit that policy and was read the online terms//conditions. I have spoken to several customer service reps and no one is able...
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1.0
I didn't like
  • Anything to do with the customer service solutions center
#893822