I bought a Christmas tree from Walmart, not realizing it was from a private vendor called Costway based in California. The lights on half the tree do not work. I have been trying to return it for 3 weeks now with no success. Walmart won’t take it back since it’s a...
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1.0
I didn't like
  • Doesnt respond to emails re warranties or defective products
#1417164
Purchased step stool for disabled grandchild. Daughter said it would not work, so I contacted Overstock to return it. Had to contact Costway: What a hassle!!! One issue after another and still do not know where to return it. Was informed I must pay to ship it. ITS 14...
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2.0
I didn't like
  • No refund policy
#1371448
Lazada Philippines - Cancelled Refund of Couple Watch
Well, Lazada just cancelled my refund of a couple watch they were selling. Of course, I would get disappointed of what happened because it was not my faulty that the product was damaged in the first place. Honestly, why would I even lie that a certain product is broken...
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LazadaPH
LazadaPH

Hi DisillusionedCrane, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number ...

3.1
Product
I liked
  • Prompt delivery
I didn't like
  • Cancelling sincere refunds
#1350602
Reply to reviews
I learned some really bad things about this company when I received a defective 12-volt refrigerator that Walmart was advertising. It was not a Walmart product even though it was advertised on the Walmart.com website. Several other companies were also advertising the...
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CostwayService
CostwayService
Costway Verified Representative

Thank you so much for taking the time to provide us with this feedback! We always strive to make sure each and every one of our customers receives the best service possible. S...

1.8
I didn't like
  • Customer serice
  • No way to contact the company
  • Quality of the product
#1312211