Quickens Loans working in colusion with a bogus card company, "First Progress" which has only an online presense without address, phone number or without a legitimate corporation filed with the State of Georgia. They took over $200 from my friend's social security...
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1.0
I didn't like
  • Being lied to
  • Company stole from retired veteran
  • Being defrauded out of money
#1076192
Reply to reviews
They are nothing but a nightmare. We filled out a questionnaire with Lending Tree and Quicken responded. I was presented a loan payment quote and assured there was absolutely no out of pocket expense multiplied times while we were talking. It looked impressive so I...
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Anonymous
Anonymous

Thanks for the info, much appreciated.

1.0
I didn't like
  • Greedy
  • Incompetence and lack of common sense
  • False advertisement
#986974
Reply to reviews
information and rates discussed were very misleading . rates were misleading even after saying i did not want to be paying points. was told that this was the best without paying points . BUT when rcvd loan estimate included points and lots of additional fees. sweet...
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Quicken_Loans
Quicken_Loans

Hey there, thanks for reaching out to us. We're sorry to hear about this poor experience for you. My team would like to look into your experience to see if we can resolve this...

1.0
I didn't like
  • Lack of information regarding fees
  • Misrepresentations
#810225
Reply to reviews
It took me and my husband ten years to prepare to purchase our first home. We decided to trust QL and what a mistake that was. I am so upset they waited till ONE DAY BEFORE MY LOANS WAS SUPPOSE TO CLOSE to tell me their was discrepancies with my taxes? I amended my...
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Quicken_Loans
Quicken_Loans

Hi there, my team would like to look into your experience with us. Could you please send us an email at Emma@quickenloans.com with your loan information? Thank you!

1.0
I didn't like
  • Intentional run-around
  • Totally incompetent
  • Customer service
#708061
Reply to reviews
We went through all of the hoops with Quicken. Supplied a FICO score of 800. Supplied income to support greater than 60% of the debt snapshot the credit reporting showed their underwriters. Have been denied a copy of the appraisal, which we paid for up front! But that...
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Quicken_Loans
Quicken_Loans

Hi Jdkaz. I want to look into this issue for you. Please send me an email at Emma@quickenloans.com with your information so my team can address this.

Anonymous
Anonymous

Quicken Loans has done a terrific job for us twice.This loan must have had issues for them not to do it. Don't blame Quicken for your short falls.......

#452275
Reply to reviews
Against my better judgement I paid QL $500 upfront to help me get my credit in order and then refinance my home. I was completly upfront in regards to my credit, and that I owed more than the house was worth.Witch isn't supposed to matter according to Jay Farner in the...
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Quicken_Loans
Quicken_Loans

Hi there, I can look further into this for you. Please send me and email at Emma@quickenloans.com.

#446768
Reply to reviews
My loan process was dragged out for no reason, just to get an "application fee" when they knew they weren't going to fund the loan. I was given a chain of conditional and final approval letters, followed by my account being put in "suspension." Mind you, I did not do...
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Anonymous
Don

Sometimes a threat to contact CFPB and attorney general isn't enough. Just go ahead and file it. That is what I am getting set up to do now. Walk the walk.

Anonymous
kfreed

Since Emma@quickenloans.com has generously supplied her email address under multiple complaints registered on this message board (as have other Quicken Loans reps), I emailed ...

#439374
Reply to reviews
Quicken Loans Incompetent and VERY Disorganized. These people asked for the same documents 3 times during processes and each time we told them ; we already faxed these documents; they would look through the paper work and then find what they were looking for.Very bad...
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Anonymous
Teo

i have never seen a legitimate lender like this before i have been scam by different lenders and a friend introduce me to Mr PHUA AHMED he gave me loan of S$80,000 SGD without...

#429557
Reply to reviews
Quicken loans asked me what the value of my home was during this process and used that number as the target value. I suggested that the Zillow provided a number and they said not to pay attention to Zillow that Quicken uses their own "formula". After spending the 10...
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Quicken_Loans
Quicken_Loans

Hello, How can I help? Please send me an email at Emma@QuickenLoans.com with some more information and I can assist.

#418358
Reply to reviews