Contracted with Five Star to paint interior of our house. It was an absolute nightmare. If you read their home page, they have three "guarantees". The first is to "always leave behind a spotless work area". We dreaded coming home everyday due to what we might find....
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1.4
I didn't like
  • Very dissapointed
  • Very unprofessional representative
#1105869
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I found five star painting of Charlotte, NC and they sent the almighty salesman Richard Pasciuto to my home to give me a quote. At the time I didn't know Pasciuto was a marketing and sales expert and I fell for his sales pitch. Long story short my entire home was...
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trobins621
trobins621

So far he continues to ignore me, he has not responded to the BBB nor has he responded to the DOJ. Let's see if he responds to a judge.

1.1
I didn't like
  • Paint job is horrendous
#1015931
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Extremely unprofessionally! The house was not prepped correctly,the painters left paint all over the wood flooring, dripping and bubbles of paint throughout house, they only used one coat of paint, there was no supervision of painters work over the course of 3 days....
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1.0
Five Star Painting Darnestown, Maryland
I didn't like
  • Caused damages
  • Lack of follow up
  • Very unprofessional representative
#949876
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Five Star Painting - Refusing to Honor Warranty
Five Star Painting - Refusing to Honor Warranty
Five Star Painting - Refusing to Honor Warranty
Too many problems to list them all, but the bigger issues were: 1. Sticking to their own schedule. 2. Fulfilling their own Scope of Work (our contract). 3. Attention to detail -- very lacking. But the last straw came today (10/28/2016) when the franchise owner of...
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2.4
I didn't like
  • Failed to honor warranty
  • Very dissapointed
  • Not honoring warranty
#945311
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