I finally received my bedroom set TWO entire months after placing the order. When asked if order could be canceled the sales rep recited the return policy to me stating that the customer has 24 hours after ordering to cancel the order or the customer will have to pay a...
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2.4
I didn't like
  • Salesperson and customer service
  • Return policy
#1189100
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During delivery of a new couch the lights were not working. The delivery guys had no idea why so they said to call the company. After many attempts I finally got through and was told I had to call back. Several days later I called back and was told to call back again....
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1.9
I didn't like
  • Damaged item
#1127179
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do not buy from coleman. they are not doing straight business. when you buy "new" furniture and delivered to your home with scratches and other sorts of damages they will not replace it with new one. they will try to repaire it for you and it does not matter if you...
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1.0
#1110223
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I have been a customer of Hairsisters.com for years. I recently began purchasing wigs. Out of two different orders (a total of three wigs) all of them were already open. I emailed Hairsisters and it wasn't until I filed a complaint with the BBB that I even received a...
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1.9
I liked
  • Same day shipping
I didn't like
  • Company argues with customers
  • Customer service
  • Products were not new as advertised
#1107542
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Coleman Furniture - Horrifying experience
Coleman Furniture - Horrifying experience
purchased my sofa on April 23, 2017. I received a recliner sofa and love seat where the sofa has a gap between the base and the back.I sent over pictures to Cierra and Felice. I opened a warranty claim. I was allotted $150 to get it repaired. I had 3 technicians...
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1.2
I liked
  • Price
I didn't like
  • Return policy
  • Warranty policy
  • Customer service
#1064912
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Before the end of our lease, we decided to move to a larger unit in the same building that could accommodate our parents when visiting. For the transfer, we had to pay $1,000. After the move we came to realize several significant problems with the new unit, including a...
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1.7
I liked
  • Location
I didn't like
  • Overall customer service
  • State of new unit
  • Building maintenance
#1035075
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This website is a scam. They knowingly misguide customers into buying items that do not fit them at all and are several, and I mean SEVERAL sizes too big, but when you ask them to take responsibility for it, they say you must not trust the sizing chart nor the...
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1.0
#989901
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Horrible customer service they don't care if you're repeat customer not . I ordered to sweatshirts for my son-in-law on October 5 . I was send a follow-up email on October 13 stating the order with each awa I was send a follow-up email on October 13 stating the order...
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Anonymous
Anonymous

Are these the sleeveless hoodies? I have been waiting since 9/28 and it is now 11/29. The guy on the phone at customer service told me things CAN be on back order for a yea...

1.0
I didn't like
  • Bad order filling
  • Poor customer service
#952452
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I have been a loyal customer for years. I am a hard man to fit. I am not the guy who wears his pants up to his armpits so length doesn't matter. I do not want my belly to flash from under my shirts. King size has had a muscle shirt that I loved because it has a chest...
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1.3
Hook, Wales
I didn't like
  • Bad order filling
  • Not shipping what was ordered
#915945
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We found a sofa that we wanted which happened to be available on multiple websites. Coleman had the item listed as in stock with a deliver of 2-4 weeks. Even though they were slightly more expensive than some of the competitors we went with them because a fast...
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1.0
I didn't like
  • Back ordered product listed as in stock
  • Poor communication
  • Rude customer service
#865411
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