Before the end of our lease, we decided to move to a larger unit in the same building that could accommodate our parents when visiting. For the transfer, we had to pay $1,000. After the move we came to realize several significant problems with the new unit, including a...
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1.7
I liked
  • Location
I didn't like
  • Uninformed staff
  • Building maintenance
  • State of new unit
#1035075
Reply to reviews
Though the people at Thumbtack deserve a 5 star rating for maintaining cheery voices during a service call they receive 1 star for the absolute lack of information and resolution. Their new "ProAssist" has created nothing but problems for many professionals. I was told...
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Anonymous
Zen

So what I think I hear you saying is DON'T switch to their Pro Assist - which sounds like, in actual practice, is worse than their regular TT results (i.e. requests for servic...

Anonymous
adi

I made an apointment 4 days ago to talk with a proassist team. Still waiting...What a scam......But they communicate very fast to get your credit card info....I am switching.

1.3
I liked
  • Way it was before proassist
I didn't like
  • Proassist
#1031367
Reply to reviews
Called asked 3 questions. read all faq. not helpful for questions. 1. can u hook up headphones to tv to enable us to hear tv. not dvr, not playstation. no mention in info for tv. supervisor refered customer service person I talked to to answers in faq. the ANSWER WOULD...
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Anonymous
Anonymous

At least I will not have to deal with you on my next Carnival cruise.

1.3
I didn't like
  • Excursion booker on carnival
  • So far customer service at supervisor level gets a f
  • Inability to answser simple quetions
#1018343
Reply to reviews

So I recently hired a "company" to repair some of my appliances. I honestly wasn't too sure what Thumbtack was at the time. I thought it was a site that found legitimate companies for you. I received a few responses in a matter of minutes for relatively low prices as...
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Anonymous
Anonymous

What the heck? That is really unprofessional and bizarre! Glad you made it out alive!

#814899
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Balsam Hill is the banner brand of the e-commerce Christmas empire owned by Thomas MacMartin Harman II. Harman's other brands include Balsam Hill's primary competitors 'Tree Classics', also 'Treetopia', 'Triumph International Inc.', 'Creative Christmas LLC,', 'Heavenly...
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1.8
I liked
  • Website marketing
I didn't like
  • Quality of merchandise
#736067
Reply to reviews
Balsam Hill - Dirty, Defective, Repacked/Returned Tree passed as New
Balsam Hill - Dirty, Defective, Repacked/Returned Tree passed as New
Received Tree with greased (black) and scratched remote (see photos), top two sections had been crushed to pack. None of the Clear and Colored lights worked. I called customer service. They said I would have emailed ship ticket for my RMA no later than next day. No...
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Anonymous
Alice Hughes

Thank you for taking the time to share with us your experience. We are sorry to hear about the issues you encountered with your lights and the remote control. Please send me y...

2.6
I didn't like
  • Lack of customer service
#560757
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