I called the metropolitan office on May 13, 2016 to obtain a referral for Ego due to my previous history. I had to call back on 5/24 in order to check on this referral, unfortunately this was one of the worse experience I was transfer (6) times, put on hold for...
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Anonymous
Anonymous

I feel your pain as I have experienced the same issue myself. My husband is so fed up with EmblemHealth, formerly AdvantageCare Physicians, formerly Preferred Health Partners...

1.0
I didn't like
  • Never getting appointments in a timely manner
  • Customer care
  • Transfer all over the state
#854786
Reply to reviews
QLIMG was ok till Advantage Care Physicians came into the picture. Now you can't speak with your doctor or even anyone in the doctor's office, all call go to a call center and that's the end! no one calls you back, most info given by the call center person is...
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Anonymous
Anonymous

I agree with you. This company stinks and does not care about its patient. The communication portal is a joke. I sent so many messages to my PCP and never received a single ...

1.8
I didn't like
  • Not being able to speak with doctor
  • Customer care
  • Wait time
#709185
Reply to reviews
My entire family, husbands family and our current family and household have gone to QLIMG locations for many, many years. Recently, advantage care physicians has taken over. Not that this complaint is solely due to Advantage Care, because previously we have...
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Anonymous
Anonymous

It really is such a shame! I thought after speaking with the VP of operations, perhaps things would get a bit better. Instead, now no one returns phone calls, you have to call...

Anonymous
Susan

The customer service at the staten island office is a nearly identical replica of the service personnel in your complaint. As a health care provider who is also a HIP patient,...

1.0
I didn't like
  • Wait time
#567217
Reply to reviews
Since changing from QLIMG to Advantage Care Physicians, caring for the patient is furthest from their minds!!! After 6 years of doctors telling me to live with the pain, Dr Salama tried many things and finally found the meds to give me back my quality of life!!! Now...
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Anonymous
A. jagnan

YESTERDAY ME AND MY WIFE WAS REFUSED TO BE SEEN BY MD LAPANEL AND HE TOLD US TO LEAVE AND FIND ANOTHER DOCTOR , AND HE WAS VERY IMPRESS BE BE CALLED A RUDE DOCTOR

#543567
Reply to reviews
Told me dr was fired sorry. That's it. When u question you got run around answers! They left me to get sick, live in unbearable pain, could have seizures or even die. Thanks. I have been getting the run around from every doctor I see. They tell me My primary can write...
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1.5
#530918
Reply to reviews