0 comments
1.0
Details
My complaint against Public Storage @ 895 Cobb Pkwy Marietta,GA the District Mgr is Greg Lovelace. I moved my property out only to find all my boxes had been gone thru, bags ripped, missing property, damaged property, furniture, cords ate thru and rat droppings on...
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Author
Cons
  • Damaged and stolen property
Reason of review
Damaged or defective
Loss
$5000
Preferred solution
Full refund
Review #1072266 is a subjective opinion of poster.
0 comments
1.0
Details
I rented a space in W Sacramento on Feb 28, 2015 for $166mo and a 2nd space 4/1/15 @ $93mo. The total was $259.00 mo. I have paid my rent on time every month for last 6 mos. Last Thursday, 9/10/15, I went online to pay the rent, and found the bill was $288.00, and the...
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Author
Location
West Sacramento, California
Cons
  • Personnel
  • Unfair rate increase
Reason of review
Problems with payment
Preferred solution
Maintain the existing rental rate
Tags
Review #699695 is a subjective opinion of poster.
0 comments

Public Storage - Wrong address

3.5
Details
I have a unit that I was sharing with my sister until my sister moved out of it and I kept the unit all the while still paying the bill. When I paid the bill for April there was a new guy in the office and he mistakenly set the payment for someone else's account that has the same name, but lives in another state. When I went to pay the bill for May I was told that I owed money for April and that my stuff would be up for auction on May 28. When the mistake was found they told me that my debit card would be refunded and that they had sent out a letter in my sister's name. When I talked my sister she said that she has received the letter, but it had been sent to my other sister's house. I would like to know what can be done about this. Should I call an attorney? This sucks, and it not my fault.
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Author
Location
East Hazel Crest, Illinois
Cons
  • Rate increases
Reason of review
Problems with payment
Loss
$3000
Preferred solution
Let the company propose a solution
Review #630786 is a subjective opinion of poster.
44 comments
Theft – Public Storage & Willis Insurance The Turn a Blind Eye To Employee Theft What you Need to Know before Your Rent a Storage Unit Recently I rented a storage unit at Public Storage (location: 3659 S Ashland Ave, Chicago, IL 60609-1320. 773-247-8960) and...
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NonstopTuatara144
#1672012

I had 4 storages in Alabama the owner stole my stuff while I kept paying

Author
Location
Chicago, Illinois
Loss
$10000
Tags
Review #433416 is a subjective opinion of poster.