We started with Rocky Mountain Propane 9 years ago. Didn't think to much about it when they were bought out by Suburban. Started feeling like I was paying to much to heat my house so I started shopping around. I found that they were charging nearly twice the price as...
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1.5
I liked
  • Local personnel
I didn't like
  • Price gouging
#1054652
Reply to reviews
Suburban is so out of line with pricing compared to other companies and they don't care if you are already under contract with them. They don't negotiate much more than 25-50 cents a gallon if you are already with them. AND be aware of HIGH fees when you terminate your...
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Anonymous
Karen

Did they refund you for any unused propane left in the tank? I'm getting ready to cancel and we just got an expensive fill of over 200 gallons. I'm done with them and want t...

1.4
I liked
  • One girl who answered phones
I didn't like
  • Overpricing
#1022807
Reply to reviews
whats wrong with this picture company's like this are whats wrong with this country pure greed.they show-up then they don't leave an invoice then send over due notice and nowhere on is it price per gallon our last one came to over $6.00 a gallon.pure thievery.then...
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1.5
I didn't like
  • Does not price match competitor prices
#1001935
Reply to reviews
Honestly, I'm surprised this company is still in business. The house we bought had an existing tank with Suburban. After paying the bill for 1 year, we began comparing prices, and ended up switching to Crystal Flash, at 1/4 the price. They were literally charging us 4x...
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Anonymous
Anonymous

Send them a certified letter stating that if the tank is not picked up in two week then you will consider it abandoned and take possession of it. If they fail to pick it up t...

1.0
I liked
  • When i cancelled my service
I didn't like
  • Financial fleecing
#914012
Reply to reviews
I ordered propane on 07/20/16, and asked them to fill the tanks. I use the propane for my swimming pool and hot tub. They came out on 07/27/16 and filled the tanks. I was not home, and the tanks were empty, so after filling the tanks, they shut off the propane,...
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Anonymous
Anonymous

The technician is not allowed by protocol to turn on the gas after he has completed a leak test when the customer is not home, this is due to not knowing what appliances the c...

1.0
I didn't like
  • Delivery service
  • Customer service
  • Inability to use product
#891044
Reply to reviews

How can one company charge double gas price from surrounding competitors?? After learning of competitors pricing I called Amerigas to see if they would make any compensation to keep my business. Needless to say they could have cared less. Dropped my account due to...
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Anonymous
ljb10

I am right now going though the same thing! Been two months and they still will not pick up their tanks or give me my refund! Left them a nasty message that I am calling the B...

1.0
I didn't like
  • Price
  • Are ripping people off
#781730
Reply to reviews
I am a long time customer.. after repeated calls cannot get my bill adjusted correctly since Amerigas has taken over Mountain Propane in Littlerock Ca... They have over- charged me up to $2+/- a gallon, robbers. Tried for weeks with no satisfaction now will have to...
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1.0
I didn't like
  • Customer service and price gouging
  • Prices have no basis
  • Overcharge
#781130
Reply to reviews
Amerigas is a joke! They are charging me $5.25 a gallon for Propane!!!! I just got a quote for $2.95 a gallon. After they bought out my local Discount Propane company they have been slowly raising my price... I actually paid $4.80 last fill up and can't believe I never...
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Anonymous
Anonymous

We may all want to do what I am contemplating doing - Change suppliers, make your own adjustment and short pay your final bill.

Anonymous
Anonymous

I want to follow up with this posting. Amerigas did right by me. they knocked down the price to match a competitor and they are keeping my refills a that price for a while. Th...

#457291
Reply to reviews