whats wrong with this picture company's like this are whats wrong with this country pure greed.they show-up then they don't leave an invoice then send over due notice and nowhere on is it price per gallon our last one came to over $6.00 a gallon.pure thievery.then they're gonna charge you to remove their tank plus it has to be under 10%,oh yeah almost forgot the charge to pump the 10% out that they resell.then you call them an they tell you...
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1.5
I didn't like
  • Does not price match competitor prices
#1001935
Honestly, I'm surprised this company is still in business. The house we bought had an existing tank with Suburban. After paying the bill for 1 year, we began comparing prices, and ended up switching to Crystal Flash, at 1/4 the price. They were literally charging us 4x more per unit. That was 1 year ago, and the empty Suburban tank is still sitting in our yard awaiting pick-up. Both my husband and I have called to request pick up, and have yet...
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Anonymous

Anonymous Send them a certified letter stating that if the tank is not picked up in two week then you will consider it abandoned and take possession of it. If they fail to pick it up t...

1.0
I liked
  • When i cancelled my service
I didn't like
  • Financial fleecing
#914012
I ordered propane on 07/20/16, and asked them to fill the tanks. I use the propane for my swimming pool and hot tub. They came out on 07/27/16 and filled the tanks. I was not home, and the tanks were empty, so after filling the tanks, they shut off the propane, leaving a note that I should call them to have it turned back on. The note said it was protocol to turn the tanks off when they were found empty, and that it is extremely dangerous...
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Anonymous

Anonymous The technician is not allowed by protocol to turn on the gas after he has completed a leak test when the customer is not home, this is due to not knowing what appliances the c...

1.0
I didn't like
  • Inability to use product
  • Customer service
  • Delivery service
#891044

How can one company charge double gas price from surrounding competitors?? After learning of competitors pricing I called Amerigas to see if they would make any compensation to keep my business. Needless to say they could have cared less. Dropped my account due to pricing and poor customer service. I would not recommend this company. Now I have been waiting 2 months for them to pick up their tank and reimburse me for amount of gas still in...
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Anonymous

ljb10 I am right now going though the same thing! Been two months and they still will not pick up their tanks or give me my refund! Left them a nasty message that I am calling the B...

1.0
I didn't like
  • Are ripping people off
  • Price
#781730
I am a long time customer.. after repeated calls cannot get my bill adjusted correctly since Amerigas has taken over Mountain Propane in Littlerock Ca... They have over- charged me up to $2+/- a gallon, robbers. Tried for weeks with no satisfaction now will have to make a formal complaint and change companies, always costly too, but cannot deal with a dishonest company. They did fix the invoice online, but before I could print it out, deleted...
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1.0
I didn't like
  • Customer service and price gouging
  • Price
  • Overcharge
#781130
Amerigas is a joke! They are charging me $5.25 a gallon for Propane!!!! I just got a quote for $2.95 a gallon. After they bought out my local Discount Propane company they have been slowly raising my price... I actually paid $4.80 last fill up and can't believe I never looked at my bill until now. Discount never charge me more than 3.40 a gallon. Gouging your customers is their way. The national price for residential propane is at 2.41 a gallon....
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Anonymous

Anonymous We may all want to do what I am contemplating doing - Change suppliers, make your own adjustment and short pay your final bill.

Anonymous

Anonymous I want to follow up with this posting. Amerigas did right by me. they knocked down the price to match a competitor and they are keeping my refills a that price for a while. Th...