Lazboy - New recomposite leathe fabric, a peviouely trusted company I would sue if I could, still may in small claims court
Lazboy - New recomposite leathe fabric, a peviouely trusted company I would sue if I could, still may in small claims court
Lazboy - New recomposite leathe fabric, a peviouely trusted company I would sue if I could, still may in small claims court
Lazboy - New recomposite leathe fabric, a peviouely trusted company I would sue if I could, still may in small claims court
I had exactly the same problem on a $3K set. we could swap pictures for damage and even fabric color. worse when I called to complained that it must be a defect, he asked me if bought the extended fabric warranty and said there was nothing he can do. Then went on to...
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user86622706
user86622706

So sent email more than 2 weeks ago, no response or even a confirmation of receipt of email. Same lack of customer service or maybe too many of the same type of complaint. I h...

LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your furniture. We're so sorry for your frustration regarding the fabric and for the service you've received.Our team would love the ...

3.5
I liked
  • 26 year old la z boy recliner
  • Repair man inhouse nice guy
  • Sales process and products in showroom
I didn't like
  • Lazyboy did not care renew was defective and maybe unhealthy
  • Warranty support
#1215748
I bought a HAMPTON AND RHODES mattress set back on June 19, 2017 at the Mattress Firm in Plano, TX on Park st. I believe HAMPTON AND RHODES is Mattress Frim own brand. By July the box spring was very squeaky. I called the manager and he offered to exchange my box...
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1.8
Product
I didn't like
  • Unfair
#1177548
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The Cover Guy - WARNING!!! DO NOT buy from this company
The Cover Guy - WARNING!!! DO NOT buy from this company
The Cover Guy - WARNING!!! DO NOT buy from this company
WARNING!!! DO NOT buy from this company At first glance, they seem like a good company based on their website, but it's all a lie and a SCAM. Don't let the modern website fool you! Below are photos of my hot tub order, where they improperly made the cover 1/2" short,...
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Anonymous
The Cover Guy

Hello Charles, Amanda has emailed you requesting some specific pictures. Your cooperation would be appreciated so she can help solve your problem. Thank you,

1.0
#1161550
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Hired Sears to remodel our kitchen on 12/6/2017. Problems with EVERYTHING! 1) Time frame: we contracted with Sears on December 6, 2016. At the time, we were told it would take 4 to 6 weeks for COMPLETION of the kitchen remodel (which would have made it mid-January),...
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1.5
I didn't like
  • Fire hazard
  • Shoddy work
  • Horrible customer service
#1124728
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Mattress Firms execution of manufacture's warranties are a JOKE. They will send you a piece of yellow string with a round washer on one end and a cardboard popup for $29, which they call a mattress warranty kit. The idea being that a string pulled tight across the...
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Anonymous
Anonymous

Retailers are bound by the terms of the warranty from the manufacturer. Go make your own mattress and then you won't complain to anyone but yourself.

1.1
Product
I didn't like
  • Warranty is useless
#1102405
Reply to reviews
All this company does is pay their loser venders 75.00 to make a quick stop at your home. Vendor says he is waiting for approval for the claim. AHS says they are waiting for the diagnosis from the plumber. THIS IS A SCAM. AHS takes your premium and the vendors take...
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1.0
I didn't like
  • Take diagnosis and interpret only in their best interest
  • Hold time was greater than 30 minutes to talk to a person
  • Call waiting time
#1087975
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AHS (American home shield ) I put in a call for service on our air conditioner on 6/11/2017. I got an email back on 6/12/2017 that Comfortech heating and cooling would call me within the next 24 to 48 hours with a phone number of (815) 388-4564. If I did not hear from...
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1.1
I liked
  • Don rite tarifing
I didn't like
  • Repairs when appliances should have been replaced
  • Short on people to answer phone no one can make a desicion
  • Were i had to do all the calling
#1075337
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Lazboy - 3 year old Lazyboy Reese Electric Recliner Sofa headed to the Dump today
Lazboy - 3 year old Lazyboy Reese Electric Recliner Sofa headed to the Dump today
Lazboy - 3 year old Lazyboy Reese Electric Recliner Sofa headed to the Dump today
Today we finally dumped the worse piece of furniture we ever owned. It was a piece of *** after a year, bubbled, cracked peeled and even with the extended warranty and many emails and letters, only thing that was done was to send a replacement foot rest. They claimed...
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Anonymous
Furniture serviceman 35 years

This is is due to a reaction to body PH acid level hardens the vinyl or the toner applied to leather. You need to cover the area or clean it more frequently. You will probably...

Anonymous
Anonymous

We have a couple h of two years or less and the head rests on both sides have done the same thing we have spoke to the furniture store and were informed the same thing .Your ...

1.7
I didn't like
  • Leather-like fabric is peeling and cracking
  • Lack of honoring warranty
  • Most of the time they were rude and not helpful at all
#1035995
I recently called sears to service my 9 year old Kenmore refrig/freezer for which I had purchased an extended warranty. The freezer would not cool below 40, but the refrig worked fine. I called sears and got an appointment within 2 days. The tech showed up diagnosed...
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I liked
  • E-mail with appointment information
I didn't like
  • Lack of service on weekend
  • Untrained tech
#1015262
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I bought my Samsonite Suitcase new on sale, based on past good reputation.I have only used my suitcase 2 times, both times as carry on luggage. The wheels disintegrated this past trip. Clearly the wheels are defective. I have contacted Samsonite directly at least 4...
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4.0
I didn't like
  • Do not stand behind their warranty
#977484
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