Resolved

We own our own helium tanks, purchased from another company. Started with Ameirgas 4 years ago & provided our own tanks. They had no problem with that & everything was fine for 2 years. Last year they started charging rental for the tanks. We called & they took it...
Read more
1.5
I didn't like
  • Customer service
  • Total lack of customer service
  • Unauthorized change of billing
#867299
Reply to reviews
AVOID THIS COMPANY AT ALL COSTS!!!! lf I could have given them zero stars I would have. AmeriGas a.k.a. AmeriAss is the most incompetent company I have ever dealt with. They sent me a bill several months ago for $119 to lock in a rate of $3.89 per gallon for the...
Read more
Anonymous
Anonymous

That's terrible advice, AmeriGas' HQ is in King of Prussia, PA

Anonymous
Anonymous

You should call the Amerigas head quarters in indiana.

I liked
  • Friendly customer service reps
#705861
Reply to reviews
We just purchased our tank after 11 and a half years for $1,018.00. They are trying to tell us that to get to the price of the tank as of today, they will take the purchase price of the tank, less a depreciation of about $50.00 per year. According to the person we...
Read more
I liked
  • Driver attitude
  • Nice drivers
I didn't like
  • Price gouging
  • Customer service will lie to you
  • Amerigas
#674516
Reply to reviews
I ran out of propane as Amerigas forgot to fill it (it's the 3rd time). It's 30 degrees and the Pineville (near Houston) formerly Hughes Propane location DOES NOT HAVE DRIVERS TO MAKE DELIVERIES! It's been two days and I cannot even get a return phone call from the...
Read more
#462928
Reply to reviews