Lazboy - 3 year old Lazyboy Reese Electric Recliner Sofa headed to the Dump today
Lazboy - 3 year old Lazyboy Reese Electric Recliner Sofa headed to the Dump today
Lazboy - 3 year old Lazyboy Reese Electric Recliner Sofa headed to the Dump today
Today we finally dumped the worse piece of furniture we ever owned. It was a piece of *** after a year, bubbled, cracked peeled and even with the extended warranty and many emails and letters, only thing that was done was to send a replacement foot rest. They claimed...
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Anonymous
Anonymous

We have a couple h of two years or less and the head rests on both sides have done the same thing we have spoke to the furniture store and were informed the same thing .Your ...

1.7
I didn't like
  • Poor quality poor warranty poor customer service response
  • Most of the time they were rude and not helpful at all
  • Lack of honoring warranty
#1035995
Lazboy - Flaw in leather materials
This is a flaw in the leather which appeared in an area that isn't even in a normal wear area on the seat back. The rest of the chair is in good condition. We have always had La Z Boy furniture in iur home and still have a La Z Boy hideabed that is nearly 30 years old...
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Anonymous
Thomas Kirkland

Not resolved

LaZBoy
LaZBoy
Lazboy Verified Representative

Hi There,Thanks for reaching out to us about the flaw in the leather on your chair. Our team would love to further investigate.Please send an email to socialsupport@la-z-boy.c...

2.9
I liked
  • Choices of fabrics and style
  • Good delivery service
  • Extremely dissappointed
I didn't like
  • Bad experience
  • Kentwood mi franchise customer service
#1002321
Thought I bought a really good sectional and rug to match and paid sibstantially more than I would normally pay. The fabric began to fade and pill within the first six months and when I called in to inquire it was past the year but they sent a fabric specialist and...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hi there,Thanks for reaching out to us about your sectional. We're so sorry for your frustration regarding the fabric pilling and fading. Our team would be happy to further in...

I didn't like
  • Extremely poor quality
  • Warranty support
#961716
Lazboy - Expensive Lazy Boy Recliner becomes Curb Trash
Bought this Expensive Leather Lazy boy recliner four years ago and the leather is peeling off as we sit. Upholsterer said it is bonded leather and pretty cheap covering. We paid around $1000 for it and if we want to recover it it will cost another $800 to $1000. Love...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your recliner. We apologize for your frustration regarding the leather peeling. Our team would love the opportunity to further invest...

3.3
#939025