Lazboy - Flaw in leather materials
This is a flaw in the leather which appeared in an area that isn't even in a normal wear area on the seat back. The rest of the chair is in good condition. We have always had La Z Boy furniture in iur home and still have a La Z Boy hideabed that is nearly 30 years old...
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Thomas Kirkland Not resolved


LaZBoy Hi There,Thanks for reaching out to us about the flaw in the leather on your chair. Our team would love to further investigate.Please send an email to socialsupport@la-z-boy.c...

I liked
  • Good delivery service
  • Extremely dissappointed
  • Choices of fabrics and style
I didn't like
  • Bad experience
  • Kentwood mi franchise customer service
Thought I bought a really good sectional and rug to match and paid sibstantially more than I would normally pay. The fabric began to fade and pill within the first six months and when I called in to inquire it was past the year but they sent a fabric specialist and...
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LaZBoy Hi there,Thanks for reaching out to us about your sectional. We're so sorry for your frustration regarding the fabric pilling and fading. Our team would be happy to further in...

I didn't like
  • Warranty support
  • Extremely poor quality
Lazboy - Expensive Lazy Boy Recliner becomes Curb Trash
Bought this Expensive Leather Lazy boy recliner four years ago and the leather is peeling off as we sit. Upholsterer said it is bonded leather and pretty cheap covering. We paid around $1000 for it and if we want to recover it it will cost another $800 to $1000. Love...
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LaZBoy Hello,Thanks for reaching out to us about your recliner. We apologize for your frustration regarding the leather peeling. Our team would love the opportunity to further invest...