I chose the “Paidge” queen sleeper sofa in a custom performance velvet fabric. It took three months for the delivery. It was beautiful. But after a day or two, I began to notice that it squeaked every time you sat down, and if you sat near the arm you definitely listed...
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West Elm Verified Representative

Hi Sjanna. My name is Allison, and I am a Social Media Team Lead for West Elm. I've sent you a private message with my contact information. I would like to assist you with ...

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  • Quality of product and customer service