Contacted Arturo H at Nu Wave directly about a cracked dome, that I have now found out is a known defect. Despite the knowledge of the quality issues with this dome, they WILL NOT replace it for free. My unit was 7 months old, I provided the original receipt and serial...
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JessicaC
JessicaC
NuWave Oven Verified Representative

Dear Nuwave Customer,Thank you for your review. Thank you for sharing your experience with us. We are always more than willing to lend a listening ear to any experiences, as w...

1.0
I didn't like
  • Terrible customer service
  • Longevity of product
  • Warranty does not cover replacement for defects
#1164030
Have purchased two sets from Nuwave and so far I experienced a have a 50% failure rate. I really like the PIC but the reliability of this product is questionable. One that went completely dead and other is faulting out with an error E9. Trying to find a fix item for...
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2.6
I didn't like
  • Reliability
  • Power head mal-function after 3yrs
#933211
Reply to reviews
I purchased the NuWave Pic buy one/get one offer off the internet from their site, they charge upgrade/shipping charges for everything. What would have cost $99 each for a PIC Gold in Walmart (I saw in person at the store) plus a free fry pan and lid individually cost...
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JessicaC
JessicaC

Dear Anonymous,Thank you for taking the time to complete a review. Nuwave appreciates your honest feedback.Nuwave understands that sometimes things may go wrong with orders an...

2.8
I didn't like
  • Customer service re cancel order
  • Customer service
#866983
Reply to reviews
Very deceptive pricing practices. So many free items that you pay $29.95 each for shipping. $85.00 just to return the ovens? Huge ripoff. Also charged a $39.95 upgrade fee for each oven, that was never explained. Also was sold other free offers that are very...
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1.0
I didn't like
  • Pricing policy
  • Extra costs
#788104
Reply to reviews
I purchased the new wave and thought I had taken advantage of the buy one get one free deal, but when my bill arrived I saw that I was charged $89.95 for shipping. I called and spoke to 2 women there and told them I wanted to cancel my order. After much insisting and...
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Anonymous
Nate

Made two smoothies now it won't turn on, never buying from this company or walmart again