I have used a mobility scooter for over 30 years and in that time have had interactions with many different assistive tech and durable medical equipment companies. In an effort to replace my current several-year-old and not functioning reliably scooter I contacted the...
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Anonymous
JF Utah

Too bad you'll have to go through them for the repairs. Since it was bought through them.

1.7
I didn't like
  • Extremely slow process
  • Making excuses
  • Never returning messages
#870817
Blaine Singleton said I was arguing with him after he started yelling over the phone. I asked his tech. for a quote for back casters. I never received one. Instead of getting a quote they were put on when the brake or one of the many motors or brakes went out and they...
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I didn't like
  • Do not care attitude
  • Threatened in my own house better be glad i amm a christian now
  • Treated unfairly
#783251
We receive a post card in the mail in August of 2014 stating my sons power chair had a recall on the toggle switch and display for the wheel chair movement. The card stated there was a back log of parts and they would contact us when the part was in to schedule an...
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Anonymous
Anonymous

Recalls are done by manufacturers. They are a distributor. So that means parts are back logged from the manufacturer not them. Before you complain learn the truth it will set ...

1.0
National Seating And Mobility Bartonville, Illinois
I didn't like
  • Customer service
  • Calls not returned
#709722
Philadelphia, PA. I have waited MONTHS to get my 5 year old daughter a walker that I still have not received. I have made at least 25 calls regarding its status and NOT ONE PERSON takes responsibility for following up or following through. I was told after MONTHS of...
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1.0
I didn't like
  • Not receiving a walker for months
  • How insurance is handled
#560452