Actively (for the past 3 weeks) trying to get my refrigerator fixed. Called in mid october for repair. It took them 1 week to even come to the house. It has taken another week to get the parts. It took another week for them to come back out. Actually, they missed their...
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1.0
I didn't like
  • Long wait times run around long time to repair product
#1127394
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Warrantech - They drag claims on until you give up. I am not giving up.. I both a 5 year warranty for my Sumsung refrigerator. My fridge stop cooling when it was still under warranty. They sad its a seal system and couldn't find anyone in the area to fix it. I phoned...
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1.0
I didn't like
  • Deceptive practices
  • Supervisors not available
  • Poor communication
#1119260
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In my experience, the behavior and practices of Erin Condren demonstrate an utter lack of appreciation and respect of its customers, an inability to accept responsibility for errors in a reasonable, appropriate and timely manner and a complete disregard of customer’s...
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2.5
I didn't like
  • Customer service
  • Quality control
#1111409
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I have tried three times- January, March and today- to make a purchase online using a gift card given to me for Christmas. There is no place on the check-out page to enter gift card information. I have spent HOURS on line picking what I want to purchase, "making it...
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1.0
I didn't like
  • Price of products
  • I can not check out with a gift card
#1063190
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One year to go on 5yr Warranty Dishwasher stopped working, Warrantech couldn't find a service person. After two weeks We had a Manufacturer repair person come in, his opinion the repair would be costly. Replacement recommended. Reimbursement check for service person...
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1.0
I liked
  • Answered the phone
I didn't like
  • All of your services
  • Supervisor never available
#997818
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We filed a claim with Warrantech On September 3rd for a 50" plasma TV set we had purchased from HH Gregg that had gone defective. They sent a tv repair company to our house who took the set back to their shop on September 8th. We were told on September 13th we would...
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1.0
Product
I didn't like
  • Still waiting
  • Long hold periods
#928130
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I ordered an Erin Condren planner early 1/15. First, their ordering process is tricky, and you may order two instead of one. Second, they automatically add stuff, unless YOU remove it, third, their shipping is a lie, regardless of which shipping you choose. Before I...
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1.8
#799642
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