Hello all, Concentrated all my GearBest customer service conversation in this post http://imgur.com/gallery/MjpKLj5 (updates in comments of the post). short summary: In the end they failed to repair it and offer only 50$ refund (managed to raise refund to 90$ , still...
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Gearbest
Gearbest

Dear Rkc , We are sorry to hear you are having issues with your product. Please note that most of our products come with a 45 day guarantee. After this time has passed, you ma...

1.6
I liked
  • Fast response
I didn't like
  • Unhelpful
  • Worst place i have ever dealt with
  • Incompetent responses
#1050782
Reply to reviews
AVOID THIS COMPANY LIKE THE PALGUE. they send out KNOWN faulty goods and NEVER refund your money. to send the goods back cost more the the purchase price. DO NOT BUY ANYTHING FROM GEARBEST! i have bought MX box - burnt out. windows 10 mini pc. lasted 1 hour!. kanger...
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1.0
Swindon, England
I didn't like
  • That they scammed me out of my hard earned money
  • Pay shipping for their mistake
  • Being cheated
#750524
Reply to reviews
Will not even respond, Stay clear. They are the worst company ever. There customer service forms will not even work now, they are probably worn out as the stuff is ***. It makes me mad when a company takes my hard earned money and sell there ***. I also had a...
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1.0
I didn't like
  • Rotten after sales
  • Lousy customer service
  • Horrible customer service
#748841
Reply to reviews

IT IS NOW TIME TO BRING THE FEDS IN ON THIS INTERNET SCAM COMPANY ALSO TO INFORM THE CHINESE DELEGATE OF THIS FRAUD THEY HAVE NO USA WAREHOUSES DO NOT SEND THEM MONEY YOU WILL NOT GET IT BACK LET ALONE A PRODUCT REPORT THIS COMPANY TO THE US POSTAL SERVICE AND TO...
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1.0
I didn't like
  • Horrible customer service
  • Very worst customer service
  • Fail to disclose the store located at china
#746882
Reply to reviews
I bought a TV set top box (AndroidTv) and it stopped working after 2 days. I get contact with them and they offer me several ways to handle the problem. I agree to return the item for a full refund. I paid extra money to return the item to china. When they got the...
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1.0
Rishon Letsiyon, Rishon Letsiyon
I didn't like
  • Customer support
#706390
Reply to reviews