NIGHTMARE and the only way they say I can get out is to move. They will say their rates don't change monthly, but they do. They will say many things, they will lie at every turn and deny anything the actions they ARE DOINGdoing. They are legalized mob, contracted...
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1.0
#1293711
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by accident i forgot to pay my bill and got turned off the gas from Eversource , i have to wait till the next day to turn on back, till next day i called to have an answer when will the gas will be turn back on, they have no answer for me what time will coming and turn...
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1.0
I didn't like
  • Entire experience
  • No follow up on any level
  • Terrible customer service
#1252332
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Absolutely the ALL TIME WORST ELECTRIC COMPANY EVER!!! Rude customer representative. Lied about not having payment plans demanding complete payment upfront and refusing to shut off services and blocking everything on online account. Screw this electric company and its...
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Anonymous
Westmore

hat could possibly be easier than ...not paying something ? --- If that's not your account, tell them to take a flying leap but be sure to have proof of your present address ....

1.3
I liked
  • I have never like them
I didn't like
  • That i am forced to use them in my state
  • Terrible customer service
#1229730
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I had a disconnect notice received which I paid on the 19th and per online bill pay recommendation I called the payment line, chose the option to report my payment, gave the amount I paid etc and received a confirmation #. AT no time did the service say that I needed...
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I didn't like
  • Unnecessary disconnections
  • Rude customer service
  • Payment reporting not correct
#1090369
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they will turn off anything at any temperature, will take your money for "ransom deposit", will cause all sort of damage while doing so, have no idea where and how their billing is processed, claim there is nobody there to help out unless it is 8am the earliest or 7pm...
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1.0
I didn't like
  • Anyhting they have to say for themselves
  • Terrible customer service
  • Withheld power after payment without consideration of emergency
#1006002
Reply to reviews
We recently just had our water heater fail...the company that came to give us a quote, advised us of possible financing through eversource for fuel efficient system, and they will roll payments into your monthly electric bill...sounds like a great deal right....more...
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1.5
I liked
  • I have never like them
I didn't like
  • Extortion
  • Company
#959782
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Worst company to deal with. Period. Have 6 accounts - 3 of them small business accounts. No power at my medical offices this morning. On hold 95 minutes before speaking with someone. Told me bill overdue. Paid amount in full. Paid so-called $400+ "security...
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Anonymous
Anonymous

This just happen to me with my small business as well. I recall signing up for e-bill and auto payments, then go to my place of business and no heat or hot water. Talked to a ...

1.0
Essex, Connecticut
I didn't like
  • Withheld power after payment without consideration of emergency
#841442
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