I had a disconnect notice received which I paid on the 19th and per online bill pay recommendation I called the payment line, chose the option to report my payment, gave the amount I paid etc and received a confirmation #. AT no time did the service say that I needed...
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I didn't like
  • Rude customer service
  • Unnecessary disconnections
  • Payment reporting not correct
#1090369
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they will turn off anything at any temperature, will take your money for "ransom deposit", will cause all sort of damage while doing so, have no idea where and how their billing is processed, claim there is nobody there to help out unless it is 8am the earliest or 7pm...
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1.0
I didn't like
  • Withheld power after payment without consideration of emergency
  • Anyhting they have to say for themselves
  • Unnecessary disconnections
#1006002
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We recently just had our water heater fail...the company that came to give us a quote, advised us of possible financing through eversource for fuel efficient system, and they will roll payments into your monthly electric bill...sounds like a great deal right....more...
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1.5
I liked
  • I have never like them
I didn't like
  • Company
  • Extortion
#959782
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Worst company to deal with. Period. Have 6 accounts - 3 of them small business accounts. No power at my medical offices this morning. On hold 95 minutes before speaking with someone. Told me bill overdue. Paid amount in full. Paid so-called $400+ "security...
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Anonymous
Anonymous

This just happen to me with my small business as well. I recall signing up for e-bill and auto payments, then go to my place of business and no heat or hot water. Talked to a ...

1.0
Eversource Essex, Connecticut
I didn't like
  • Withheld power after payment without consideration of emergency
#841442
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