I bought a sectional from Ashley Furniture two years ago! I noticed a pull in cushion called was told to email pictures never heard from them! Recently we noticed the fabric pulling away from the base of the couch on both sides went to the Willow Grove store showed...
Read more
2.8
I didn't like
  • Unless you take warrenty know one helps with a problem
#1128147
Ashley Furniture - DO NOT SHOP HERE
Ashley Furniture - DO NOT SHOP HERE
Ashley Furniture - DO NOT SHOP HERE
bought my bed from Ashley's New Rochelle and Ashley's delivered the wrong box spring, and then they tried to force me to purchase the correct box spring from them for over $200. Be careful when making ANY PURCHASE AT ALL FROM ASHLEY'S because they have a NO RETURNS...
Read more
AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

1.0
I didn't like
  • Deceitful business practices
#1028451
My husband and I purchased a bedroom suite from Ashley Furniture in July 2016. We had to pay the full price upfront, even though delivery was expected to take 6-12 weeks. We were thrilled when delivery was scheduled for mid-August, ahead of schedule. Unfortunately,...
Read more
1.5
I liked
  • Store atmosphere
I didn't like
  • Nonresponsive to my calls
  • Taking our money then no follow-up
  • Lying staff
#947428
We had to replace carpet that had suffered severe damage. After looking locally only, we settled on Carpet One. The salesman was okay, but not exactly patient. We selected a carpet and when the installers came they cleared the furniture and went to work. After the job...
Read more
1.8
I didn't like
  • Incomplete project
  • Customer service
  • Deceived at this point
#872797
Reply to reviews