I purchased one phone from them and that was my first purchase from this website, however the amount i paid was 200$ and the stock of the phone was shwoing 1000 units in black and 980 in white color, so i purchased the black and paid using my PayPal account. After they...
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Anonymous
Anonymous

After insisting I received my money

Anonymous
Anonymous

Dear Customer, Gearbest items have varying processing times based on their warehouse location and stock availability. Please note that each item has its warehouse option and ...

1.0
I didn't like
  • Cheating customers
#1076598
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Tried to buy a cell phone from GearBest, unfortunately they took the entire WEEK off for "Chinese New Year " Feb 6-13th 2016. Wow how independent and disregarding to their customers. What a sham. I ended up buying the cell phone at Amazon. Trying to CANCEL the...
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Anonymous
Anonymous

I've been trying to return items in unopened box because I found that the remote control toys I bought for nephews did not come with the controllers. Been getting runaround fo...

AllyChen1234
AllyChen1234

Dear customer,We are so grateful for this feedback. It means a lot to us.I want to start by offering a personal apology to the customer affected. Please kindly note that the...

1.0
I didn't like
  • Support is non exsistant
#786348
Reply to reviews
Gearbest - Do Not Buy If Live In US
Gearbest - Do Not Buy If Live In US
Based on my experience, I would advise everyone residing in the US to avoid buying anything from this company. They offer free shipping on all purchases, but the catch is they do not have a US based warehouse and ship the purchased items from China. I purchased a set...
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I didn't like
  • Gearbest will not accept responsibility to correct problem
  • Very worst customer service
#769192
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I ordered a gift with more than enough time to be shipped for christmas. Not only do I not know where it is, I cannot even get in touch with a person in customer service. I think it is only a computer. This item is my son's big item and it won't be here tomorrow and I...
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I didn't like
  • Untrustworthy
  • Did not receive
#757905
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Gearbest support ticket T15122303890 order made on the 15th of December, money taken from my card the same day, they emailed me confirmation on the 16th, I requested expedited delivery as they were gifts for my grandson, order show still processing, company only...
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Anonymous
Anonymous

This is the worst company I have ever had the misfortune to deal with. I ordered a swegway on 30th nov in time for Xmas - it did not arrive until afterwards but I had already ...

1.2
Gearbest Fort Saint John, British Columbia
I didn't like
  • Being ripped off with christmas gifts
  • False promises
  • No direct contact information
#756910
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