I ordered a console from West Elm Australia on 14 August online. I was charged for the item immediately and the item was delivered originally on 8 Sept 2016. Before the item was brought inside my house, the friendly DHL men unpacked the item and noticed it was damaged....
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1.8
I liked
  • Design aesthetic
I didn't like
  • Despicable customer service
  • Waiting for delivery
#925604

On Monday, April 18th, I settled on a UPS office dispatch in the USA. Annex 1 (UPS1) you can see that the package would be collected at the address Tornado 8 in De Meern. This I leave as control via UPS in the USA. The payment of 140.18 euros I when done right. I opted...
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Anonymous
Anonymous

I am still waiting for UPS

1.0
Ups
I liked
  • I do not know
I didn't like
  • Service
#869905
Reply to reviews
Lazada Group - WORST online company ever!
ORDERED AN ITEM, AFTER A MONTH NO TRACKING NUMBER, NO UPDATE. NO CALLS, NO EMAIL. NO NOTHING!!!! THE WORST PART IS I HAVE BEEN CHARGED THE DAY AFTER I MADE THE ORDER? WHAT THE ***? YOU SHOULD CLOSE YOUR COMPANY NOW BECAUSE YOU GUYS ARE ALL A SCAM!! ORDER NUMBER...
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Anonymous
Anonymous

Hi, as per checking in our system you have been refunded amounting to ₱3995.00 through credit reversal. You may coordinate with your issuing bank if the said amount is not yet...

1.0
I didn't like
  • Very poor unprofessional customer service
  • Worst online company ever
#784768
Reply to reviews
I'm really disappointed right now for I never received any update from Lazada as to the whereabouts of my order. They should be responsible enough to update us customers as to the whereabouts of our orders and shall update us from time to time especially on the days...
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LazadaPH
LazadaPH

Hi, thank you for taking our call. Please let us know what else we can do to help you. By the way, we have a month of crazy deals going on. Join now and enjoy discounts up to ...

1.0
I didn't like
  • Delivery process
#737937
Reply to reviews

I had ordered a package and had been following it by the tracking number. On October 5, it was out for delivery, and then that night it updated to say that there had been a delivery exception at 7 PM. This was strange because I was definitely at home. Three days later...
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1.3
I didn't like
  • Did not notify me of where i could get it
  • Left no delivery slip when did not leave the package
#719841
Reply to reviews
I have a package i have been waiting on since Dec 19th. The package was sent to chicago and the tracking stops from there. I have called and called and called to find out what im suppose to do, since the package NEVER arrived I NEVER got a call back from "Rachel", and...
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1.0
I didn't like
  • Worse customer service
  • Service
  • Very poor customer service
#586874
Reply to reviews
I liked the part where customer service told me they couldn't help me because shipping Fedex ground was a different company than shipping Fedex whatever & that they weren't open today. These asshats should just change their symbol to a middle finger. Enter at...
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Anonymous
Anonymous

From what I understand that is a true statement. FedEx Express and Freight are employees of FedEx. FedEx Ground and Home Delivery are not employees. According to my X driver ...

1.0
#574792
Reply to reviews