I am a paid user. Not only the application itself but also the things you could buy separately. In the past they were very serious about helping. Almost immediately you received and answer. Now you get an automatic answer, that it is busy and they will come back to you...
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AngryKarin
AngryKarin

Update.... Incredimail answered. That Incredimail.com never gives Customer Support and that you need to contact reseller for help. S U R P R I S E!!!! I bought it directly fro...

1.9
I liked
  • Before windows 10
  • How it worked before you stopped updating it
I didn't like
  • No response at all
  • Very bad cs
  • You ruined a nice product yourself
#1319679
Reply to reviews
When purchasing, paying, and sales, these CSR's are very active and will do everything to make a sales. In events like returns, refunds, complaints, wrong items, undelivered items, or any contingencies, they are utterly useless, incompetent, non systematic (does not...
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Anonymous
carlo

this is very true

LazadaPH
LazadaPH

Hi FreeEagle, may we know the order number of your item for us to check it? We are continuously working on making our services better. Thus, we wont tolerate any untoward inci...

1.2
I liked
  • Cash on delivery
I didn't like
  • Refund process
  • Customer support
  • Xde delivery partner
#1271363
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Lazada Philippines - After 1 month of No Update, They Cancelled my order due to lost item!
I've been waiting for a month for the Oppo F5 Youth Black with free powerbank which I ordered in May 6th, They keep saying that I'm gonna get it with the 2 due date they gave me which both passed already! Now early morning I received an email telling that they refunded...
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Anonymous
Anonymous

If you can avoid buying from Lazada, by all means DO IT.By far, the worst service there is. I ordered a Go Pro 6 and past it due date of scheduled delivery of 8-18 days and ye...

LazadaPH
LazadaPH

Hi JanChris, may we know the order number of your item for us to check it? We are continuously working on making our services better. Thus, we wont tolerate any untoward incid...

1.5
I didn't like
  • No updates
  • Poor delivery service
  • Lazada express delivery
#1271328
Reply to reviews
Lazada Philippines - WALANG ISANG SALITA
Order #4378064436062 or 3415199242 Nagreturn ako ng item dahil yung binili ko na phone isang box na kape ang dineliver.April 1 pa nasa warehouse yung item pero wala pa rin update hanggang ngayun. Ilang beses ba din ako ngfollow up lagi ang sinasabi iescalate daw sa...
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LazadaPH
LazadaPH

Hi BuzzingSomali827, we have been trying to call you regarding your returned item. However, we receive no response from your end. We would like to inform you that we will init...

1.0
#1252288
Reply to reviews
I ordered a part for my car, it was shipped by FedEx due to my request. When it came I wasn't at home so I called and reschedule a delivery date. I was told on my only off day that it would arrived. Stayed at home all day called FedEx 3 to 4 time looking for the item....
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1.0
I didn't like
  • Home delivery service pathetic at best
  • I did no like
#1200079
Reply to reviews
I do not understand why apple did this but their CEO chose to disable updates for Ipad 3 after Ios 9.3 i went to app store and saw a notice saying ios 11 have new app store i went to setting to update ipad and it says i am on latest version of ios 9.3 so i went on...
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2.1
I liked
  • Apple until they stopped updating ipad 3
  • Tablet
  • Customer service was very polite and tried to be helpful
I didn't like
  • Ended updates
#1158742
Reply to reviews
I ordered a console from West Elm Australia on 14 August online. I was charged for the item immediately and the item was delivered originally on 8 Sept 2016. Before the item was brought inside my house, the friendly DHL men unpacked the item and noticed it was damaged....
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1.8
I liked
  • Design aesthetic
I didn't like
  • Despicable customer service
  • Waiting for delivery
#925604

On Monday, April 18th, I settled on a UPS office dispatch in the USA. Annex 1 (UPS1) you can see that the package would be collected at the address Tornado 8 in De Meern. This I leave as control via UPS in the USA. The payment of 140.18 euros I when done right. I opted...
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Anonymous
Anonymous

I am still waiting for UPS

1.0
I didn't like
  • Service
#869905
Reply to reviews
Lazada Group - WORST online company ever!
ORDERED AN ITEM, AFTER A MONTH NO TRACKING NUMBER, NO UPDATE. NO CALLS, NO EMAIL. NO NOTHING!!!! THE WORST PART IS I HAVE BEEN CHARGED THE DAY AFTER I MADE THE ORDER? WHAT THE ***? YOU SHOULD CLOSE YOUR COMPANY NOW BECAUSE YOU GUYS ARE ALL A SCAM!! ORDER NUMBER...
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Anonymous
Anonymous

Hi, as per checking in our system you have been refunded amounting to ₱3995.00 through credit reversal. You may coordinate with your issuing bank if the said amount is not yet...

1.0
I didn't like
  • Very poor unprofessional customer service
  • Worst online company ever
#784768
Reply to reviews
I'm really disappointed right now for I never received any update from Lazada as to the whereabouts of my order. They should be responsible enough to update us customers as to the whereabouts of our orders and shall update us from time to time especially on the days...
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LazadaPH
LazadaPH

Hi, thank you for taking our call. Please let us know what else we can do to help you. By the way, we have a month of crazy deals going on. Join now and enjoy discounts up to ...

1.0
I didn't like
  • Delivery service
#737937
Reply to reviews