I am a business account and require something to post to my books. I asked to be invoiced monthly...was told not possible when on auto pay. BECAUSE...people got confused and paid twice. I AM NOT THAT DUMB! I made an enquiry as to how to do an account transfer as I had...
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5.0
I didn't like
  • Customer service
#1170747
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I had booked a family vacation to Cuba over Christmas 2017. Paid Legendary Journeys by check because of their check discounts. This was my third vacation with them so didn't see their closure coming. Bought insurance but am told by insurance company that the policy...
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Anonymous
rogerb

same problem 6 couples booked Cuba for 1/4/17 departure.received paid receipt 11/1/17 and 30 minutes later received dear john letter.Same feedback from Ins co BUT filed claim ...

Anonymous
Anonymous

Insurance wont cover it because the travel agency closed...one of the THINGS NOT COVERED BY INSURANCE.

1.0
I didn't like
  • Stole our money
  • Customer service
#1134947
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On July 21, 2017, my mother and I had a flight from Rome-Berlin(TXL)-Chicago. Upon arrival in Berlin, we were met with a sea of people trying to get through passport security to make their connecting flights. Earlier departing flights than ours were escorted to the...
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1.8
I liked
  • Airline crew
I didn't like
  • Lost baggage and no follow up
#1078272
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Terrible service from this company since Day One. Most recent problem is a low battery in one of my motion sensors that has cause endless chirping notifications, created endless emails, endless phone calls to my cell and home phone number but no one has even tried to...
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1.0
I didn't like
  • Way i was treated
  • Dismissed to voicemail
  • Customer service
#1013982
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S S S S S S S S S S C C C C C C C C C C A A A A A A A A A A M M M M M M M M M M ***FROM PERSONAL ONGOING EXPERIENCE*** ROB*ERY!! THIEV*S!!! DO NOT GO WITH THESE GUYS!!!! WORST COMPANY OUT THERE BY FAR AND I WOULDNT RECOMMEND THESE S C A M ARTISTS TO MY WORST ENEMY!!!...
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1.0
I didn't like
  • Run-around
  • Way i was treated
  • Wrongful information
#993394
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I ordered off this catalog, they sent me the wrong merchandise due to their error. When I called I was told by their customer service that yes they made an error which was an anomaly. But I was responsible to get this back to them. They would not provide a UPS return...
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1.0
I didn't like
  • Terrible customer service
  • Inaccurate website
  • Can you give less than 1 star
#981220
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In July/2015, along with 45 of my senior neighbors and friends, booked a reservation with Legendary Journey for a Caribbean Cruise to depart Jan/2017. I paid the requested deposit of $300, which was all that was asked of me. In Sept. my back deformities escalated to...
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#960890
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Customer service refuses to contact you. Item was listed as in stock until the moment I hit order and then instant backorder. I left numerous requests to cancel order. No response. NONE 6 weeks later they charge my CC and then charge me for the expedited postage. ...
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1.0
I didn't like
  • Product is cheaply made
#931077
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My last two purchases from Pyramid Collection were shipped so late neither could be given for the gifts I purchased them for. We sent extra shipping as directed to receive my thin shirt for a gift and paid over $16 shipping and neither came in time to be given for a...
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2.5
I didn't like
  • Shipping issue
  • Slug shipping
#818209
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I have been trying to resolve a double-contract issue for over 5 years now! Every time that I call to solve the double-billing issue, I am given the royal run-around! This is the worst company I have ever encountered - by far!! Today was the very worst. I decided to...
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1.0
I didn't like
  • No meaningful conversation
  • Run-around
  • Way i was treated
#815712
Reply to reviews