I had booked a family vacation to Cuba over Christmas 2017. Paid Legendary Journeys by check because of their check discounts. This was my third vacation with them so didn't see their closure coming. Bought insurance but am told by insurance company that the policy...
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Anonymous
Virginia Smelley

same here, I had check withdrawal was discount, first email I received said full refund by Dec. 31, 2017....received new email suggesting I call insurance company....they sta...

1.0
I didn't like
  • Customer service
  • Stole our money
#1134947
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On July 21, 2017, my mother and I had a flight from Rome-Berlin(TXL)-Chicago. Upon arrival in Berlin, we were met with a sea of people trying to get through passport security to make their connecting flights. Earlier departing flights than ours were escorted to the...
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1.8
I liked
  • Airline crew
I didn't like
  • Lost baggage and no follow up
#1078272
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Terrible service from this company since Day One. Most recent problem is a low battery in one of my motion sensors that has cause endless chirping notifications, created endless emails, endless phone calls to my cell and home phone number but no one has even tried to...
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1.0
I didn't like
  • Dismissed to voicemail
  • Customer service
  • Way i was treated
#1013982
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S S S S S S S S S S C C C C C C C C C C A A A A A A A A A A M M M M M M M M M M ***FROM PERSONAL ONGOING EXPERIENCE*** ROB*ERY!! THIEV*S!!! DO NOT GO WITH THESE GUYS!!!! WORST COMPANY OUT THERE BY FAR AND I WOULDNT RECOMMEND THESE S C A M ARTISTS TO MY WORST ENEMY!!!...
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1.0
I didn't like
  • Customer service
  • No meaningful conversation
  • Way i was treated
#993394
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I ordered off this catalog, they sent me the wrong merchandise due to their error. When I called I was told by their customer service that yes they made an error which was an anomaly. But I was responsible to get this back to them. They would not provide a UPS return...
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1.0
I didn't like
  • No return labels for customers
  • Terrible customer service
  • Inaccurate website
#981220
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In July/2015, along with 45 of my senior neighbors and friends, booked a reservation with Legendary Journey for a Caribbean Cruise to depart Jan/2017. I paid the requested deposit of $300, which was all that was asked of me. In Sept. my back deformities escalated to...
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#960890
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Customer service refuses to contact you. Item was listed as in stock until the moment I hit order and then instant backorder. I left numerous requests to cancel order. No response. NONE 6 weeks later they charge my CC and then charge me for the expedited postage. ...
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1.0
I didn't like
  • Product is cheaply made
#931077
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My last two purchases from Pyramid Collection were shipped so late neither could be given for the gifts I purchased them for. We sent extra shipping as directed to receive my thin shirt for a gift and paid over $16 shipping and neither came in time to be given for a...
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2.5
I didn't like
  • Shipping issue
  • Slug shipping
#818209
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I have been trying to resolve a double-contract issue for over 5 years now! Every time that I call to solve the double-billing issue, I am given the royal run-around! This is the worst company I have ever encountered - by far!! Today was the very worst. I decided to...
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1.0
I didn't like
  • No meaningful conversation
  • Dismissed to voicemail
  • Run-around
#815712
Reply to reviews
I returned two separate item and according to my tracking # they both arrived. Instead of asking for a refund, I wanted an exchange. After calling 3X to take care of this same issue and reordering, they still have no record of my order or one of the returns they...
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Anonymous
Anonymous

Congratula tions You ar e now in que to be investigated/reviewed by the State better business bureau . I suspect lawsuits and soon will lose your rights to operate as a compa...

1.4
#746209
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