On July 21, 2017, my mother and I had a flight from Rome-Berlin(TXL)-Chicago. Upon arrival in Berlin, we were met with a sea of people trying to get through passport security to make their connecting flights. Earlier departing flights than ours were escorted to the...
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1.8
I liked
  • Airline crew
I didn't like
  • Lost baggage and no follow up
#1078272
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Terrible service from this company since Day One. Most recent problem is a low battery in one of my motion sensors that has cause endless chirping notifications, created endless emails, endless phone calls to my cell and home phone number but no one has even tried to...
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1.0
I didn't like
  • Dismissed to voicemail
  • Way i was treated
  • Customer service
#1013982
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S S S S S S S S S S C C C C C C C C C C A A A A A A A A A A M M M M M M M M M M ***FROM PERSONAL ONGOING EXPERIENCE*** ROB*ERY!! THIEV*S!!! DO NOT GO WITH THESE GUYS!!!! WORST COMPANY OUT THERE BY FAR AND I WOULDNT RECOMMEND THESE S C A M ARTISTS TO MY WORST ENEMY!!!...
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1.0
I didn't like
  • Run-around
  • Way i was treated
  • Customer service
#993394
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I ordered off this catalog, they sent me the wrong merchandise due to their error. When I called I was told by their customer service that yes they made an error which was an anomaly. But I was responsible to get this back to them. They would not provide a UPS return...
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1.0
I didn't like
  • No return labels for customers
  • Inaccurate website
  • Terrible customer service
#981220
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In July/2015, along with 45 of my senior neighbors and friends, booked a reservation with Legendary Journey for a Caribbean Cruise to depart Jan/2017. I paid the requested deposit of $300, which was all that was asked of me. In Sept. my back deformities escalated to...
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#960890
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Customer service refuses to contact you. Item was listed as in stock until the moment I hit order and then instant backorder. I left numerous requests to cancel order. No response. NONE 6 weeks later they charge my CC and then charge me for the expedited postage. ...
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1.0
I didn't like
  • Product is cheaply made
#931077
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My last two purchases from Pyramid Collection were shipped so late neither could be given for the gifts I purchased them for. We sent extra shipping as directed to receive my thin shirt for a gift and paid over $16 shipping and neither came in time to be given for a...
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2.5
I didn't like
  • Slug shipping
  • Shipping issue
#818209
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I have been trying to resolve a double-contract issue for over 5 years now! Every time that I call to solve the double-billing issue, I am given the royal run-around! This is the worst company I have ever encountered - by far!! Today was the very worst. I decided to...
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1.0
I didn't like
  • Dismissed to voicemail
  • Way i was treated
  • No meaningful conversation
#815712
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I returned two separate item and according to my tracking # they both arrived. Instead of asking for a refund, I wanted an exchange. After calling 3X to take care of this same issue and reordering, they still have no record of my order or one of the returns they...
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Anonymous
Anonymous

Congratula tions You ar e now in que to be investigated/reviewed by the State better business bureau . I suspect lawsuits and soon will lose your rights to operate as a compa...

1.4
#746209
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Pyramid Collection - Damaged Didn't ship out. 2 Months of waiting & trying to Contact.
2 months of waiting for a package– because they are apparently unable to resend out a damaged package. It was damaged 1 day after going out. That's not our fault. They should have alerted us, and resent. No Satisfaction, no communication from Pyramid's end to solve...
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1.0
I liked
  • Clothing
I didn't like
  • Contact for support confusing for grandma
  • Contact form is useless
  • Customer service
#727170
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