A $200 watch should not fail within 6 months of the warranty ending. If it does fail, it should not be greeted by the company as an excuse to sell you a brand new one at a price that is just below what you could have bought it for with an employee discount. Spending...
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FitbitSupport
FitbitSupport
Fitbit Verified Representative

Hi,We're sorry to hear about your experience with our support team and on the damage on your Fitbit Blaze.We'd be happy to a take second look at your case and review available...

2.2
I liked
  • I enjoy the device while it works
  • Love it when it dosnt fall apart
I didn't like
  • Poor customer relations
  • Arrogant and ineffective service policy
#1224897
Ge Appliances - GE Profile is JUNK.
Purchased new home with GE Profile Refrigerator, dishwasher, oven-microwave combination.. . In addition I purchased a GE washer and dryer. Within two years the circuit board burned up in the fridge. 5 years a switch on the microwave door broke and they do NOT MAKE A...
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1.5
I liked
  • Hope that ge would stand behind their product
I didn't like
  • Spending days weeks trying to resolve
  • Quality of this product is unsatisfactory
#1180918
Reply to reviews
My fitbit charge HR died 1 year and 45 days and after calling support all they did was offer me a 25% discount to buy a new one. This is my second device as my first one died last summer and they replaced under warranty. My second device started failing before the...
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FitbitSupport
FitbitSupport
Fitbit Verified Representative

Hi there,We're sorry to hear about your experience. We'll take this as feedback to improve our products.You may be interested with our new trackers as we've tested them and im...

3.0
I liked
  • I enjoy the device while it works
I didn't like
  • Poor workmanship quality and poor materials used
  • No parts after 1 year
#1045374
I order 3 items form West Elm on January 3rd. One was delivered and the other two were forgotten. After numerous attempts, I finally was contacted to schedule the remaining 2 items on March 1st despite asking for an earlier delivery. The furniture is being delivered to...
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1.0
#1019358
If you own something from West Elm and need a replacement part, good luck. They will replace parts if you bought the item within the past 9 months. I am looking for a replacement part for a dining room chair (which they still produce), and they won't give or sell me...
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Anonymous
Annonymous

I purchased the narrow leg dresser in white lacquer. Setting it down on the rug after moving one leg cracked completely. I wrote West Elm and was told they are a retailer. I h...

Anonymous
Anonymous

>>>"Terrible customer service!!!My only option is to completely replace the chair or replace my entire set of chairs."

#774662
got a grill as a gift; we ar 70 years old and maybe used it 10 times. adjustment know broke (cheap plastic) wrote to customer disservice; they will replace with receipt---who gets a receipt with a gift; in fact, would not have thought of getting a receipt for a named...
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#458102
Reply to reviews