I booked a place in Greece for 2018. I had to cancel my trip. I called Flipkey about my deposit. They keep their booking fee of $281 dollars. Then they told me that they would send my deposit to the person that i was renting me the vacation rental on the day after i...
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I didn't like
  • Poor communication
  • Being robbed
  • Fraud
#1131736
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Don't use them! a Scam company!! I made a reservation for a european trip, and paid the 120 EU reservation fee in May. In july my mother became terminal ill, and I was advised by the doctors to stay at her site. I canceled the reservation, and waited for my refund....
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1.0
I didn't like
  • Lied to me repeatedly
  • Not disclosing booking fee
  • Customer support promise call back than never happens
#1075630
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Hosts Be Aware You can easily loss thousands if listed on Flipkey / Tripadvisor Want to list your home for short term rental on tripadvisor / flipkey? Youd better think twice. This is advice from angry short term rental hosts, based on our personal experiences. It...
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1.3
I didn't like
  • Costing me an entire season of rental loss
  • Cannot get response to email inquiries
  • Customer service staff and answers
#1071333
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I've booked a house through flipkey, a manager of flipkey (real person) confirmed a reservation, they charged me fully (with a damage deposit) and everything was fine until I noticed that there is no checkin information. I called them on a day before arrival and they...
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1.0
I didn't like
  • Inconsistencies on website
  • No response from them
  • Poor communication
#990247
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Flipkey - No regards to your property. Will return deposit to guest no matter what they do.
Guests badly scratch a stove top with sharp object, damaging a new stove on a recently renovated kitchen. FlipKey ignored our claim and return deposit to guest. The apt was inspected before they checked in by cleaner and a relative who delivered the keys to them, after...
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1.1
I didn't like
  • Disregard to your service
  • Bad service
  • Dangerous business practices
#890060
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