My colleagues and I decided to order using door dash. We placed individual orders (to the same place) so everyone could pay for their own meals. Everyone's order was delivered but mine. I went back into door dash to see what was going on and it said my order was out...
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1.0
#1242392
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Driver called for directions, I gave them to him. I call him back 10 minutes later to make sure he's not still lost, and he hung up on me! I tried calling again - no answer. So I go to DD customer support chat and they get ahold of the driver who said he dropped off...
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1.8
I liked
  • Customer support agent
I didn't like
  • Delivery people
  • Not receiving what i paid for
  • Items missing
#1221443
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Show

DoorDash - Never delivered

DoorDash - Never delivered
Has said the order is in process for three and a half hours. The restaurant has been closed for an hour and a half. {{Redacted}}
1.0
Details
Customer service
Product or Service Quality
Reliability
Turnaround Time
Value for money
I didn't like
  • Never delivered
#1112038
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Placed order via Doordash for pizza that was supposed to be delivered in ~45 minutes. Doordash confirmed order was received and would have the pizza delivered on time. I received a phone call 30 minutes later from the Doordash driver saying the order was not received...
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1.0
I liked
  • Nice delivery guy
I didn't like
  • Did not receive order
  • Order errors without notification
  • Deceptive business practices
#1026451
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So, after many times (like 2 times a week for the past month or so) I have ordered through DoorDash, sometimes missing an item and I have always gotten it resolved and I am by no means a angry person so I normally just say "it was only a bucks" etc. etc. Then tonight I...
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3.5
I liked
  • Theoretical concept
  • Customer service for the most part
  • Easy online ordering process
I didn't like
  • Delivery and lack there of
  • Missing meals
#954475
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For the third time I've had a meal not delivered due to lack of competence. Drive shows up to the restaurant 3 minutes before it's supposed to be delivered to me and it's closed. You had an hour to get their and place an order before they closed then proceeded to blame...
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#907368
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I ordered a simple order of bagels , early in the morning, said it would be delivered by 8:45 am. The delivery guy delivered my bagel order AND IT WAS ALL WRONG. He TOOK BACK my order SAID he would re-deliver me the right order and I NEVER RECEIVED ANY ORDER. I...
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Anonymous
Anonymous

Yes, they give some generic response and have the nerve to add "Have a dashing." Idiots!

Anonymous
855-973-1040

1-855-963-1040

1.0
I didn't like
  • Poor customer service
  • Poor
  • Customer service and much more
#860296
Reply to reviews
Right after I got a text saying that my food was picked up and on its way, I got an email saying my order was canceled and my money was credited. No reason why, no other info, and when they said, "if I can be of any other help please let me know," I did. I emailed back...
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Anonymous
Anonymous

Usually when that happens....USUALLY...the dasher hit the wrong status on their app. They have been known to be jerks too and cancel out orders for no reason THEN they mark th...

1.9
#844821
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My most recent horrendous experience was on Oct 23, 2015. I had got on the train in Chicago the previous day. The morning of the 23rd we were advised that there had been a freight car derailment near Gallup NM and we would be taking a bus from Albuquerque into Gallup...
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1.6
I didn't like
  • Delays
  • Being promised one thing and then not following through
  • No food for over 8 hours
#733491
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