Manager, Cory, rudely denied senior citizen 10% off total purchase price as you have done in the past. Claimed had to choose 10% or my 25% off purchase. Confirmed with my artist colleagues and my own experience that the senior discount was over and above other coupons....
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Anonymous
Anonymous

Total purchase coupons cannot be combined. The cashier will always try to use the the better discounts for you. Plus the masking tape in on the Everyday Value program that exc...

3.0
I didn't like
  • Terrible customer service
  • Very rude and uninformed
#1260588
Reply to reviews
the clerk was checking me out. I was very careful about what I bought , sales, discounts, coupons that I would be useing. There was nobody in line behind me, so I was not holding up anyone. Clerk started ringing my items up I tried to tell her it wasn't coming out...
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BeadySpacer
BeadySpacer

Coupon PolicyMichaels coupons are available in the advertisements inserted into participating newspapers, in direct mailers, in the weekly ad at michaels.com, in the Michaels ...

Anonymous
Anonymous

You ain't getting squat, Jack.

I liked
  • Variety of products
  • Variety
I didn't like
  • Treated with disrespect clerks need to asked
  • Mark the store manager
  • Not helpful at all
#1241991
Reply to reviews
On 03/18/16 I visited Michaels #5715, 5106 Northern, NY. I purchased the American Flag (3x5) on regular price $19.99. The cashier charged me $24.99 plus tax.When I started to dispute it the salesperson got very agitated and begun to repeat, if I want it or not (for...
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Anonymous
Anonymous

10 percent off regular and sale everytime.... but it wasnt on sale. You used a coupon. You could use your seniora discount if:1) the flag was on sale for 40 or 50 off (example...

Anonymous
Anonymous

Read your coupons! Can not be combined with any other discounts.

3.3
I didn't like
  • Incompetent and arrogant customer service
#813612
Reply to reviews
I absolutely hate this place! They have absolutely NO customer service and they are probably the rudest people I have ever had to deal with. They would tell you one thing during one phone call and then go back on their word a few days later and make it seem like you're...
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1.0
I didn't like
  • Rude ignorant manager
  • Harassment
  • Extremely high interest rate
#775162
Reply to reviews

We went to 2 different michaels locations and both stores had the lemax christmas displays set up and neither one of them were plugged in and looked like they just threw it together. Before they always used to have them working and was fun to look at in the last few...
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Anonymous
Anonymous

We didn't even get enough lemax option this year to set something nice up. Then on top of that they did not give us any extra hours to set it up (which sucks at Christmas esp ...

Anonymous
Anonymous

Wow! They had 4 people! That's about 2 more than us!

I liked
  • Variety of products
I didn't like
  • I just wrote it
  • Sales person didnt feel like helping
#715389
Reply to reviews
My usual Michaels is in Gilbert at the 202 and Gilbert, nice staff, knowledgable, always helpful. The Michaels on Cactus and Tatum was a complete 180 from what I'm accustomed to. I was in the area so decided to stop by this one to pick up some Fall decorations and a...
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Anonymous
Anonymous

September is the time where there is a good chance that your cashier had JUST started and really didn't know anything yet. And it is true that it would throw the inventory of...

2.4
I liked
  • Variety of products
I didn't like
  • Lack of customer service
#704939
Reply to reviews