Like many others, I will be adding my own experience with Bob’s Discount furniture. I will try to make the following events as accurate as possible with no embellishment to the facts. First, shame on me. Had I did my due diligence and not bought into the TV commercial...
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1.9
I didn't like
  • Quality of product
  • Customer service not caring
  • No quality control
#994533
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My husband and I bought a bed frame from Bobs about 2 years ago. A week after we bought it, we had to take the mattress off just to fix the screws because it wasn't put together correctly. A few months ago my husband sits on the edge of the bed to get dressed and we...
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Anonymous
Anonymous

I TOTALLY AGREE - I WILL NEVER NEVER NEVER AGAIN BUY FURNITURE IN THIS CRAPPY STORE. THE GOOF PROOF POLICY IS A JOKE, CUSTOMER SERVICE IS HORRIBLE AND THE FURNITURE IS NOT MAD...

I didn't like
  • No compansation
  • Cheap construction
  • Damaged product
#925829
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my children are minors, they flew to Brazil from Florida alone. A check in LATAM employee advised us not to pay extra, since my son is 17 and could be in charge of his 8 years old sister. They arrived in a different state and even after identified themselves as minors,...
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1.0
I didn't like
  • Poor customer service
  • Lack of accountability
  • Scam
#876220
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LAN reservation QKGSAL I bought a LAN ticket going from Brisbane Australia-Auckland-Santiago-Sao Paulo-Santiago-Auckland-Sydney-Brisbane. The ticket was bought from a LAN representative. It was one single ticket but it was broken in many small trips. When I realised...
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1.7
I didn't like
  • Poor customer service
#716962
Reply to reviews
My flight was cancelled in march Lan agreed by email on headed paper that I should be compensated, And 5 months on still no compensation after numerous phone calls and emails im now having to seek legal advice to resolve this matter. very poor customer service no...
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1.0
I didn't like
  • Poor customer service
  • Refund never processed
#674096
Reply to reviews
LAN is mediocre at best but as soon as something goes wrong customer service is non existent. I have spent 6 months of mails and calls to LAN looking to get compensation for a delayed flight to Edinburgh from Santiago where we were kept on the plane for 6 hours with...
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I didn't like
  • Treatment of passengers
  • Poor customer service
  • Lack of accountability
#645344
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Our Oct. 2 and Oct. 11, 2014 flights required that we fly both American Airlines and Iberian Airlines, an American Airlines partner, from Madrid to Morocco. I mention this because between the two airlines they lost our luggage. So we had no luggage or change of clothes...
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1.0
#549078
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We ordered a living room set (Charlotte bonded leather set), and had it set for delivery. The delivery day rolls around and I call them since I had never gotten a phone call giving me my delivery window. Well, the oh so helpful customer service people told me that...
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Anonymous
Big daddy 715Hw wile

My name is john and I understand everybody's problems. My wife and I have bought furniture from bobs three different times from the store on route. 110 in farming dale and hav...

Have you seen the film Casino when the Asian gambler gets lucky? Robert DeNiro's casino-boss character then has his associates sabotage the gambler's plane to prevent him from flying home AND then the house recoups its losses. Why is this relevant? Because LAN will...
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#468702
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We purchased a FOSSIL ''' estate passport case'' from www.fossil.fr (THE FOSSIL FRENCH SITE) on june 29/13. On June 30/13 and July 01/13, respectively we received emails of confirmation of purchase and shipment of the product. We had specially ordered the product to...
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#436226
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