STAYY AWAY! DO NOT BOOK WITH EXPLORE TRIP! I don't understand how an airline faults their customer for not confirming their flight? I called the day after i booked my flight, to confirm my flight just to be sure because i've read so many bad reviews, but just thought i...
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1.0
I didn't like
  • Cancelation process
  • Refused refund
  • Will never use
#948695
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This company is horrible. If I could give them a negative rating I would! They double charged me then insisted over HOURS that they didn't, that it was a "processing" charge being "held" by the bank, that would "in some time" "drop off". I told them the bank had...
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1.0
I didn't like
  • Refused refund
  • Double charged
  • Customer service
#878716
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Call service is outsourced, called me a liar for saying they left out some very important information, explained things terribly and continue to be a headache. I inquired about canceling/ changing departure date for my trip as my passport did not arrive in time, and it...
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2.2
I didn't like
  • Customer service
  • Cancelation process
#851223
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I bought a remote control item with a bad transmitter. Got the same run around. They said they would send a transmitter, never came. Now, I was given an option to receive $20.00, or pay $35.00 for shipping, for them to send a transmitter. Told me the transmitter was on...
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Anonymous
Anonymous

Dear customer,Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations,...

2.3
I didn't like
  • Awful and dishonest company
  • Gives the runaround
  • Takes the joy out of buying
#832214
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