Had Verizon Fios internet 75/75 and Top tier HD TV package for years. They transition to Frontier. The on screen programming guide sucked, VOD not available, lost purchased movies. Internet speeds seemed to lag big time in the evening. The first billing was incorrect....
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. We can certainly look into this billing concern for you and assist. Please email us at AskFrontier@ftr.com with the subject ATTN: Tim/Krystle so my team can help you ge...

1.0
I didn't like
  • Poor mobile app
  • Poor billing
  • Poor transition
#905401
I ordered and paid for delivery 2-3 days as I was leaving the country in 4 days and wanted to take items with me. after 3 days i was told my order wasn't even shipped as they were out of stock on one item?? no one made nay contact with me and of course as others have...
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1.0
I didn't like
  • Bad policies
#898266
Reply to reviews
Service has been terrible since frontier took over from verizon, internet is slow, hbo go has never work, waited on the phone one time 3 hrs, to be told it would be fixed shortly 6 months later still not fixed and cant get anyone on the phone to give me a credit for my...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

I'm sorry to hear you are having trouble with your services. I would be more than happy to help and to check into your billing concern.Can you please email me at AskFrontier@f...

1.0
I didn't like
  • Internet
  • Phone doesnt work
  • Not caring
#888098
Wow, have never received a refund for lost service? Still no refund. Frontier is trying to charge a contract fee, that i never had with them or Version ,Frontier is the worst. I have canceled all my channels, gone to the min basic only with Internet. Working on finding...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello racerx22, I apologize for this experience. I would be happy to help and take a deeper look into what has gone on so far. Can you please email me at AskFrontier@ftr.com w...

1.1
I didn't like
  • Product
  • Whole experience so far with frontier
#882966
Shopping for a used car at AUTO NOW was an absolutely HORRIBLE experience. I'm a younger female who knows relatively nothing about cars. In 2014, I went to Auto Now in search of a reliable and presentable used vehicle. I was alone. I realize now that doing so was a...
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Anonymous
Anonymous

I agree. The same thing is happening to me right now. Makes me want to cry every *** day.

1.0
#814432
Reply to reviews
On 2/11/16, I took my mustang to AAMCO to see why my transmission was leaking an excessive amount of fluid. When I dropped it off, the manager Thomas, did the paperwork and told me they would call me in 4-5 hours to let me know what was wrong with my car. Thomas drove...
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PMahan1948
PMahan1948

On March 15, 2016, Chris the owner of Aamco in riverside, ca, called and told me that they wanted to make things right. He said he was going to put a good used motor in my ca...

1.0
#807710
Reply to reviews
I placed an order (over 200 dollars) back in June. I received a receipt a day later and was told my order would be shipped. I waited and waited for it to arrive but nothing came. I then emailed staff multiple times, called the company repeatedly (I live in Australia so...
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1.0
I didn't like
  • Dishonesty about shipping times
  • Customer service
  • No notification
#684702
Reply to reviews