This company rips you off. I was a Version customer who unfortunately fell into this crooked company. First they took away my service that I had with Verizon. Charged me as much as $400.00 for a month of service which was $175.00 wit Verizon. When calling customer...
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1.0
I liked
  • Getting rid of frontier
I didn't like
  • Unethical business practices
  • False billing pratice
  • Inability to make things right
#1289320
Discountmugs - Horrible, garbage!!
I ordered 1000 pint glasses with logos for a fundraiser. ALL of them are garbage. The logos are slapped on and already coming off out of the box. Every single glass is coated in glue. Drips, or wipes, or fingerprints. You can feel the glue when you're holding the...
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1.0
I didn't like
  • That i ever had anything to do with your company
#1256911
Reply to reviews
Frontier Communications - Horrible customer service and over charging
In April my bill jumped up drastically and I was shopping prices. I wanted to see if Frontier would match my existing service? I got a quote for lower prices BUT WAS CHARGED MORE again. They lied about the prices but if you are a new customer you can get way lower...
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1.8
I liked
  • What i use to have
#1252013
Discountmugs - Logos washed right off
We ordered 50 mugs with our company logo and anniversary logo imprinted. The logos came off. We paid for 50 mugs on 12/14/2017, order number DM3077721. We began going back and forth on the logo placement on 12/18/2017. We even emailed them photos of mugs that we had...
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1.3
I didn't like
  • Logos came right off
  • Poor quality of mugs
#1174105
Reply to reviews
Worst experience of my life! I booked Villa Charolette in Bergen Norway and when I arrived at the hotel. The owner said the hotel was closed and that it should not be listed on Travelocity. I showed her our confirmation email from Travelocity which also states that we...
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1.0
I didn't like
  • Fake confirmation emails
  • No customer service
  • No managers onsite
#1167638
Reply to reviews
I have 2 Gold Tickets and ran in to all sorts of issue First, I couldn't get a hold of anyone online or over the phone. The closest AMC theater is 45 min away and I wanted to ensure being able to see a movie that frequently sells out. I finally got a hold of someone on...
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1.0
I didn't like
  • Poor service
  • Horrible service
#1156006
Reply to reviews
I called in August and requested that my bill be lowered because I retired. The seemed accommodating and told me my bill would be X. I agreed and the next thing I know my bill the next month was higher than what I called in about. I have called each month to try and...
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2.1
I didn't like
  • Way they dont do what they say they will do for five months
#1155931
My husband and I went to the AMC theater hoping to watch Pitch Perfect 3. When we arrived they told us we couldn't bring in any outside food or beverages, so I threw out what was left of my ice cream and my husband emptied his camelback. We were heading for our seats...
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1.2
I didn't like
  • Customer service
#1154267
Reply to reviews
I purchased Acrylic Tumblers with 2 different logos for gifts that were to be distributed to the youth within our program. The order process was easy and they were shipped 2 days earlier than they indicated, unfortunately, that was the only sunshine in this situation....
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2.5
I liked
  • How easy it was to design and order products
I didn't like
  • How the replacement of damaged items was handled
#1143703
Reply to reviews
Had Verizon Fios internet 75/75 and Top tier HD TV package for years. They transition to Frontier. The on screen programming guide sucked, VOD not available, lost purchased movies. Internet speeds seemed to lag big time in the evening. The first billing was incorrect....
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. We can certainly look into this billing concern for you and assist. Please email us at AskFrontier@ftr.com with the subject ATTN: Tim/Krystle so my team can help you ge...

1.0
I didn't like
  • Poor billing
  • Poor mobile app
  • Poor transition
#905401