Worst experience of my life! I booked Villa Charolette in Bergen Norway and when I arrived at the hotel. The owner said the hotel was closed and that it should not be listed on Travelocity. I showed her our confirmation email from Travelocity which also states that we...
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1.0
I didn't like
  • No managers onsite
  • No customer service
  • Slow customer service
#1167638
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I have 2 Gold Tickets and ran in to all sorts of issue First, I couldn't get a hold of anyone online or over the phone. The closest AMC theater is 45 min away and I wanted to ensure being able to see a movie that frequently sells out. I finally got a hold of someone on...
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1.0
I didn't like
  • Poor service
  • Horrible service
#1156006
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I called in August and requested that my bill be lowered because I retired. The seemed accommodating and told me my bill would be X. I agreed and the next thing I know my bill the next month was higher than what I called in about. I have called each month to try and...
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2.1
I didn't like
  • Way they dont do what they say they will do for five months
#1155931
My husband and I went to the AMC theater hoping to watch Pitch Perfect 3. When we arrived they told us we couldn't bring in any outside food or beverages, so I threw out what was left of my ice cream and my husband emptied his camelback. We were heading for our seats...
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1.2
I didn't like
  • Customer service
#1154267
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I purchased Acrylic Tumblers with 2 different logos for gifts that were to be distributed to the youth within our program. The order process was easy and they were shipped 2 days earlier than they indicated, unfortunately, that was the only sunshine in this situation....
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2.3
I liked
  • How easy it was to design and order products
I didn't like
  • How the replacement of damaged items was handled
#1143703
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Had Verizon Fios internet 75/75 and Top tier HD TV package for years. They transition to Frontier. The on screen programming guide sucked, VOD not available, lost purchased movies. Internet speeds seemed to lag big time in the evening. The first billing was incorrect....
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. We can certainly look into this billing concern for you and assist. Please email us at AskFrontier@ftr.com with the subject ATTN: Tim/Krystle so my team can help you ge...

1.0
I didn't like
  • Poor mobile app
  • Poor transition
  • Customer service
#905401
I ordered and paid for delivery 2-3 days as I was leaving the country in 4 days and wanted to take items with me. after 3 days i was told my order wasn't even shipped as they were out of stock on one item?? no one made nay contact with me and of course as others have...
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1.0
I didn't like
  • Bad policies
#898266
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Service has been terrible since frontier took over from verizon, internet is slow, hbo go has never work, waited on the phone one time 3 hrs, to be told it would be fixed shortly 6 months later still not fixed and cant get anyone on the phone to give me a credit for my...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

I'm sorry to hear you are having trouble with your services. I would be more than happy to help and to check into your billing concern.Can you please email me at AskFrontier@f...

1.0
I didn't like
  • Internet
  • Phone doesnt work
  • Not caring
#888098
Wow, have never received a refund for lost service? Still no refund. Frontier is trying to charge a contract fee, that i never had with them or Version ,Frontier is the worst. I have canceled all my channels, gone to the min basic only with Internet. Working on finding...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello racerx22, I apologize for this experience. I would be happy to help and take a deeper look into what has gone on so far. Can you please email me at AskFrontier@ftr.com w...

1.1
I didn't like
  • Product
  • Whole experience so far with frontier
#882966
Shopping for a used car at AUTO NOW was an absolutely HORRIBLE experience. I'm a younger female who knows relatively nothing about cars. In 2014, I went to Auto Now in search of a reliable and presentable used vehicle. I was alone. I realize now that doing so was a...
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Anonymous
Anonymous

I agree. The same thing is happening to me right now. Makes me want to cry every *** day.

1.0
#814432
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