New Balance - MW813HBK desentagrated in 5 months. Don't Last Anymore!
New Balance - MW813HBK desentagrated in 5 months. Don't Last Anymore!
I have a pair of MW813HBK that have just disintegrated after 4 or 5 months of wear. The soles are separating from the part that is disintegrated. Even the heels have worn more than normal. My 476's that I have had for many years are in better shape than these. I also...
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3.1
I liked
  • Ive worn n b shoes for years and have a pair of 476s still good
  • Initial fit and comfort
I didn't like
  • Sole separated and the foam fell apart in 4 to 5 months
  • Shoes fell apart in 6 months
#934705
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I have been a long term customer (and I see this phrase over and over again as people write complaints) and I am frustrated that New Balance will “update” a sneaker style and then it is no longer the same sneaker. The latest is WW928 which has gotten narrower and less...
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2.3
I liked
  • Shoe support
#871849
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I have purchased 6 pairs of New Balance shoes that cost from $140.00 to $170.00 a pair. For the past year one pair has had a very foul Oder after trying may products to get rid of the Oder without success I went back to the store I purchased them at they told me...
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I didn't like
  • Shoes smell like skunk
#799522
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Called with product problem on running shoe purchased in Arizona on my travels....bottom heal on one shoe had come undone.... I received TOP SHELF customer service...although running shoe warranty had run out a gift certificate for $50 dollars toward a new New Balance...
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Anonymous
Anonymous

Yes, because limited warranties should mean we're entitled to a refund or exchange FOREVER! I also believe it's HORRIBLE CUSTOMER SERVICE to charge a late fee when I pay my mo...

5.0
#771176
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I've recently visited the sports science institute as I've been enduring endless pain from injuries incurred for over a period of 18 months yes that's right, almost two years of suffering from ITB, twitching knees, ankle twists from both feet almost every single month...
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1.0
New Balance Kenilworth, Western Cape
I didn't like
  • Customer service
  • Shoes coming apart
#742188
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Bought a cross trainer. Sole layer on right shoe is now separating slowly after two months or normal use. More than 30 day return period at store passed, no excessive use, normal walking and sporadic jogging on flat surface by a thin built user. Customer service...
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Anonymous
Anonymous

Both my soles are seperating on my New Balance shoes, probably 8 months old but I've never experienced that before.

Anonymous
Richard Vancil

I am having the same problem with Dunham RevSeek boot. The sole is delaminating after minimal use, probably no more than 15 hours. None of the online stores have a provision f...

1.0
#529747
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In all my days, i have never had a simple pair of shoes come apart at the seems only 6 weeks after purchase. And this horrible company refused to accept the shoes for a refund, or exchange. i did have a dated receipt when the return was refused, and even called the...
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Anonymous
Jennifer

I just left the store and had the EXACT same experience. $60 sketchers.....6 wks old, worn 5 times, coming apart. Corporate was of NO benefit. Store manager told me to contac...

#432915
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