I ordered on Amazon a few items and I have used express shipping but even through tracking says it was delivered I never received the order so I contacted laser ship they claimed they delivered but they did not so I contacted Amazon witch contacted laser ship but...
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I liked
  • Never again
  • Very dissatisfied
I didn't like
  • Lost my stuff
  • Poor delivery service
  • Poor excuses
#1117704
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Package never arrived and after filing an investigation, they updated tracking to say it was delivered 5 days earlier. Customer service doesn't care. I will not ever order anything from anyone that uses this company. Worst experience ever. Urban Outfitters hasn't used...
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1.0
I didn't like
  • Delivery service sucks
  • Unreliable
#1113505
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I ordered 3 orders from Zara.com and lasership was the carrier. All my packages are lost worth $250.Below what Lasership claims1) They delivered on SUNDAY : I really need a proof from this company that they made an attempt on SUNDAY.2) The tracking says they left...
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1.0
I liked
  • Lasership are thiefs
#1076454
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I order a package from VMInnovations and for some reason they decided to use lasership because of the low cost to offer free shipping i assume (it was order via amazon tho). According to the tracking details the order was shipped on the 18th and the estimate was to be...
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1.0
I didn't like
  • Hated it
  • Delivery time
  • Did not deliver package
#997786
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Selected one day shipping with Amazon, but wasn't aware that it would be sent via lasership. Didn't bother tracking it because I received a notification last night saying it had been shipped and I never have issues with my Amazon prime items. When I go to track my...
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1.0
I didn't like
  • Lost package
#993542
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Never use them to ship anything and boycott the vendors who do. I ordered from NFL.com and paid for two day shipping, ended up getting a refund on the shipping charges. If you need your items within a month this is not the shipping service you use. They guarantee two...
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1.0
I liked
  • Very dissatisfied
I didn't like
  • That they lie and say package was delivered
#983644
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After complaining on Lasership platform; that no attempt to deliver was made on 26 Dec because we were home and did not leave home at all; Tue 12/27/2016 6:56 PM, Laser ship tracking now shows that the package left the warehouse same day at 7:48 pm from East Brunswick,...
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1.0
I didn't like
  • That they lie and say package was delivered
  • Customer service
  • Company would not respond to inquiry
#981152
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Recently received an email saying that my package was delivered on 12/16 and its now 12/21... no package yet! Also no response to my multiple URGENT email requests! I likely won't receive this christmas gift in time and I'm so sad! Also looked on their website and it...
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#977181
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I ordered a Thanksgiving centerpiece 2 weeks ahead of time. The flowers were supposed to be delivered the day before Thanksgiving. I received a text saying the flowers were delivered at 3:36pm, but no one ever came. I don't know where they took the flowers. Customer...
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1.1
I liked
  • Photos of flowers on website
#963651
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I ordered a jean jacket after I saw it in an Instagram ad. I got an email that it had been shipper out 10 days ago. UGH!!!!! I filed a complaint ticket since I couldn't access the livechat and this is what I received: Dear {my name}, Thank you for placing your order...
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1.8
I liked
  • Price but not worth it
  • Clothing selection and prices
  • Out of business
I didn't like
  • Return policy
  • No cancellation policy
#956322
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