I ordered Christmas flowers for my family and they never delivered them. I stated calling on Jan 4 and now 7 months later I am no farther ahead. They lie about everything. They state the calls are recorded and automatically entered into system. If this was true they...
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Anonymous
M.R

Calls are not recorded at all. some of them are monitored...poorly. They are all call centers out of the U.S

Anonymous
Anonymous

Avas is a sending only call center and not a real florist. Located somewhere overseas but have two call center hubs in the US. One in NJ and one in NY. All day long they colle...

I liked
  • Extremely discontent
#1082288
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I had ordered flowers, a balloon & a card to be sent to a patient coming out of hip replacement surgery. The whole point was to have it there when they came to. I got an email the next day - WAY past the time it was supposed to have been there - telling me they...
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1.6
I liked
  • Got a refund
I didn't like
  • Did not deliver as promised
  • Patient did not receive flowers ordered
  • Lied about delivery options
#856382
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This is my second time ordering from Avas Flowers and this is by far the worst customer service that I have experienced. I ordered a plant which was to be delivered on 03/17/16 and it's mid-morning on 03/18/16 and the plant still hasn't been delivered. I have...
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#812346
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I just had Ava's flower's cancelled my order going to a funeral service for a dear friend at the very last minute. I wish I would have read all these negative reviews first. Words cannot describe my disappointment. They called saying they needed additional funds. I...
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2.0
I didn't like
  • Lack of customer service
#595239
Reply to reviews
Ordered flowers for a family member in the hospital, paid for the express shipping to ensure on time delivery. Judging by the ratings given on the website I was not expecting any problems. These ratings are false. The flowers were to be delivered before 11am Friday. I...
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1.0
I didn't like
  • Overcharged
  • Lack of customer service
#586279
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Ordered just over $400 worth of generator parts, had the best price. Credit card was charged for full amount plus $5.00 5 days later. After 30 days, still had not received parts or confirmation from Shipstore. Attempted to use their status procedure on their website,...
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1.0
I didn't like
  • Did not ship product
#578268
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