My boyfriend and I are honestly flabbergasted. Neither of us has ever received such horrible customer service. At no point during the process have we been treated remotely like customers, much less customers who spent quite a lot of money on a couch. We had a couch...
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WestElmSocialTeam
WestElmSocialTeam
West Elm Verified Representative

Hello,A member of our Elevated Support Team has reached out via private message to assist you with your order. We look forward to hearing from you.Thank you,Allison from West...

1.4
I liked
  • Sectional design
I didn't like
  • Delivery and customer service
#1101412
All was good with my order until the next day. I got a confirmation email on my order and then a few hours later I got an email saying my order was canceled...Without contacting me they canceled my order. I contacted them and the response was that my information wasn't...
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1.0
I didn't like
  • Canceling my order on them
  • Customer service
  • Ordering issue
#797711
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I have hired a machina of Milan Malpensa airport , for 3 days, from 22 - 25 january. When I left the car, I forgot to take my sunglasses . For sure they have to clean up the car because i had a baby in so it was full of cracers and biscuits. I called for the next 3-4...
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Avis Tirana, Tirana
I didn't like
  • Steal
  • Ignore victims
  • Dishonest customer service
#789611
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Ordered 21day Fix extreme with Shakeology monthly autoship. Contacted the chat service several times, notified of warehouse upgrades (after the fact of course) and that my order would be expedited, then that customer service rep would be contacting me (never did), and...
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I liked
  • Shakeology
  • 21 day fix
I didn't like
  • Order shipment
  • Order processing
  • Customer service
#747043
Warning: do not do business with XTC Chicago Party Bus, a sham operation if ever there was one. They said they would pick up my daughter and 23 others to take a bus from Evanston to navy pier, for their senior prom night. They never sent a confirmation, despite our...
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Anonymous
Anonymous

I had the same experience with them, they charge $350 on my credit card for 3 times for one service.DO NOT DO ANY BUSINESS WITH X PARTY BUS

Anonymous
XTC Is Awful

Same thing happened to me... but on my wedding day. Getting a lawyer and going after these bastards.

#410084
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