We have had it with Nettalk! After multiply "service out" problems, we now cannot receive any incoming calls. Forget about customer service. It is non existing! I tried to enter into their chat service but no one answers? Canned message says they might get back to you...
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Anonymous
Anonymous

Horrible customer service

2.4
I liked
  • Low cost i thought
I didn't like
  • Lack of customer support
#981986
They probably supply phone lines to "Harry" --- the guy who calls from Microsoft telling me "you compooter id tending out wiruses". Just like my number from Nettalk, when I try to return the call to harass them, I get the message that "Your organization has blocked...
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1.2
I didn't like
  • Lousy ticket system
  • Nonresponsive support
  • Lack of customer support
#921450
This is a followup to my initial complaint. I will paste the reply from Nettalk Nettalk sent you a message (Review #898337) Hello bibarnes, This is a reply to your review "Nettalk - Non existent Customer Service" on Pissed Consumer. "Greetings, We are part of the new...
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2.9
I didn't like
  • Rudeness
  • Customer service representative
  • Arrogance
#903773
Had a TK6000 since 2012. Loved it no problems until it died. Bought a Duo WiFi and started jumping through hoops with customer no-service in India. First it took 4 days to get the account changed over to the new unit. Plugged it in and noticed no phone ring when...
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netTALK-Support
netTALK-Support
Nettalk Verified Representative

Greetings,We are part of the new customer support team here at netTALK helping out customers and we would first like to apologize for the lack of assistance received from us. ...

1.9
Nettalk San Luis Soyatlán, Jalisco
I didn't like
  • Arrogance
  • Rudeness
  • Lying to customers
#898337
I order my NETTALK services and an also paid for my home number porting $30.00 extras. Do the constant abuse from MA-BELL CANADA prices I decide to cut off all that ***. Back to my story we never cancel my home number until we setup proper this new services from...
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Anonymous
Anonymous

Hello madmax2015,We are part of the Retail Support team here at netTALK helping out customers. If it is not too late, we would like to go ahead and get your issue resolved as ...

#640953
First, I want to caution everyone that Nettalk does NOT outline the "additional" fees upfront. They only after they take all your credit card and billing information... and sneak them in in the last seconds. Second, decent companies in the U.S. offer you a money back...
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1.0
I didn't like
  • Lies
  • Bait and switch
  • Lousy phone support
#603859
After two weeks from date paid for service, still no service at all. Have filed over 6 tickets with cust. support (which is a complete joke) and like many below, have engaged in the online support option on the site with no luck at all. I have tried 15 time for online...
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netTALK-Support
netTALK-Support
Nettalk Verified Representative

Greetings,We are part of the new SiteJabber team here at netTALK helping out customers and we would first like to apologize for the lack of assistance received from us. Our co...

netTALK-Support
netTALK-Support
Nettalk Verified Representative

Hello,I am part of the Customer Support team here at netTALK, and we are here to help any customers experiencing issues. If it is not too late, we would like to go ahead and g...

1.0
#591578