I'm on my second C6300, the first one began dropping WiFi about six months ago and was replaced. Now the replacement unit is doing the same thing. I've diligently looked for a solution on the Internet, but Netgear offers nothing--not even a response to these issues...
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2.3
I liked
  • Product when it works
  • Pro
I didn't like
  • Horrid customer service
#1115310
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Here's how it works: 1. Your wifi router/modem stops working 2. You call your cable provider to troubleshoot 3. The cable provider tells you all is working fine on their end. You are directed to call Netgear to have them "troubleshoot" the router. 4. You call Netgear....
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I didn't like
  • Support
#1006885
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Yesterday i had a problem with net gear router. The model was (WNDR4500v3). I had to turn it off for 10 minutes and when was back on i came kinda crazy. Somehow the configuration changed and it was blocking mos websites on my wireless devices. So i contacted costumer...
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1.8
I liked
  • Product when it works
I didn't like
  • Poor costumer services
#956123
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I purchased a NETGEAR R6300v2 at Walmart on 6/15/2015 at 9:26AM for $149.97. Unit failed on 6/21/2016. 6 days out of warranty. Call net gear and they wanted $129.00 for tech support for one year to even try to help fix? I Have had several NETGEAR products over the...
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3.3
I didn't like
  • Now i have to buy another product
#870268
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Called to report a bricked router (Nighthawk, x6) and get a RMA#. The outsourced support rep repeated over and over, "don't worry we'll be able to help you." And then had me go through meaningless hardware tests, while pretending to connect to my router (when clearly...
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2.8
I didn't like
  • Tech support
  • Support
#841719
Reply to reviews