For over a year now, I have purchased a $50 monthly Net10 service card. Each of those months I have purchased the card and refilled my service from my *** or office line. No problem, but now since I am going to be added to my daughter's Spring account, I chose to...
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless.We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. For you...

1.8
I didn't like
  • See attachment
#1050624
Reply to reviews
The old phone was dropped during a rainstorm, and became inoperable, so I cannot give an exact quote as to the number of minutes I have on the phone. However, there was over 8,000 minutes, as I have been a long-time, loyal customer, and have been on a monthly plan the...
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to NT.CorpResolutionTeam@net10.com....

MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to NT.CorpResolutionTeam@net10.com....

1.0
I didn't like
  • No way of addressing the problem
#918352
Reply to reviews
Where to start? Oh-I know- they stole fifty dollars from my roommate- who was paying on my bill. They declined her card three times ( but only listed two declines on my actual bill) but actually charged her card on one of those times. Was my phone activated when her...
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MiaNet
MiaNet

Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to NT.CorpResolutionTeam@net10.com....

1.4
I didn't like
  • No way of addressing the problem
  • No phone sevice
  • Customer service
#899581
Reply to reviews
Net10 sent an email to me, saying I would be upgraded to 1.5 G of data free as a thank you for being a long-term customer. I didn't need to do a thing, the email said. Two months later, my credit card company contacts me and says Net10 has increased my monthly charge....
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Anonymous
Anonymous

Awful customer service

MiaNet
MiaNet

Hi. My name is MiaNet, and I work with NET10 Wireless. Please let me help you get this resolved. Send me an email at to NT.CorpResolutionTeam@net10.com and we will resolve you...

I liked
  • Phone that works
I didn't like
  • Customer service
  • Untrained personnel
  • Billing
#726383
Reply to reviews
With 188 minutes left on my net10 phone I was deactivated, when I called to reactivate the phone I was FORCED to put more minutes on the phone ...knowing the 750 minute plan would rob me of my 188 left I went ahead and put the monthly plan on. It reactivated the phone...
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#420320
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