Like most others, I had product membership for nearly ten years, The information was originally good however there was a gradual decline in quality. I used the service several times a year with no consistent pattern. I've never been advised of any additional membership...
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2.5
I liked
  • Fairly good information
  • Been good but sometimes login issues
I didn't like
  • Membership was cancelled without my knowledge
  • Information not updated enough sometime
#911776
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I have been a LIFETIME MEMBER for over 10 yrs. I try to log in and all of a sudden it saying it doesn't even know my email address let alone my password which I know bc I have it all filed. What the *** is going on Net Detective. Fix this problem or someone take out a...
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Anonymous
Old IT Guy

They went out of business. I used to work there, and knew the owners. They sold a number of years back, and now the company is shuttered.

1.4
I didn't like
  • All of scam of my business
#910807
Reply to reviews
I purchases a lifetime membership..As far as I can tell I am still alive. I went to use it a couple weeks ago and it was gone! No notice or any kind of explanation from them. Just gone. I see the regular net detective is still on line but not the advanced, the net...
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1.0
I didn't like
  • Way they did it cancel us
  • Subscription cancelled without my knowledge or authorization
  • Having my membership cancelled without my knowledge
#876768
Reply to reviews
I also paid for a lifetime membership to Net Detective. Most of the time the information was so outdated, and now they are no longer honoring the "LIFETIME MEMBERSHIP", that I paid for. Just ANOTHER internet rip-off scam. I say yes to persueing a legal lawsuit...
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Anonymous
Anonymous

net detective also cancelled my account without letting me know. i paid for a lifetime membership. I need a refund asap. Will take this to corporate offices. Rip-OFF

1.3
I didn't like
  • Old information
  • Sometimes outdated information
  • Customer service
#858394
Reply to reviews
I purchased net detective on March 4, 2016. I have not been able to log in once. Have tried to contact the company the company, guess what, to send them an email you have to have a number to put on the email. You can't submit the email without it and you have to login...
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Anonymous
Anonymous

I'm having trouble with netdetective.net..if you are as well, here's a contact email address...if it's netdetective.com, it might not work!nd.helpcenter@gmail.com

Anonymous
Anonymous

First to "ALL" concerned. The company has closed indefinitely....Secondly, there is "NO" possible way ANYONE could have bought a membership after April 2014 as the company was...

I didn't like
  • Customer service
  • Not being able to contact someone through customer service
#806463
Reply to reviews
I have had and paid for a lifetime membership many years ago and loved it. Then all of a sudden it's gone. Wonder if we all could get a class action lawsuit started. We were lied to and Advanced Net Detective Plus broke their end of the agreement ??? This, to me was a...
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memphisblu
memphisblu

I too purchased a "Lifetime" membership, maybe it was there lifetime?

Anonymous
Anonymous

I have the same problem. I signed up back in July of 2003 and still have my paperwork from the email. It worked as far as last year but today I cannot log in. I have sent them...

1.0
Net Detective Mount Vernon, Indiana
I didn't like
  • Subscription cancelled without my knowledge or authorization
  • Having my membership cancelled without my knowledge
#805598
Reply to reviews