I was set up to receive the eye cream every other month in order to receive a small discount. I didn't need the product that often so I canceled the service with my representative. Unfortunately, she "thought" she had it taken care of but I received another product in...
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

We're sorry for any misunderstanding concerning your orders or receiving your refund. If there's ever an issue with product orders or shipping, please call at 1-855-463-7486 o...

Anonymous
Ellen Anagnostopoulos

Horrible company to deal with. Refuse to give a refund even for product that has never been opened.

1.0
#998325
I LOVE the HTC supplement. It helps with my thinking and mood. It's great stuff. BUT my complaint is the bad customer service. Every time I try to order, it automatically puts me on autodelivery. I get no emails or warning that they're going to debit my account...
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

Dear @hiking-bear6, we're glad you're enjoying Nerium EHT! To clarify, you can make a one-time order or have an auto-order. There is a cost savings available with beginning an...

2.0
Lyme, New Hampshire
I didn't like
  • Not being able to opt out of autodelivery
#936642
I have been using this product for over a year now. The results have been fantastic! I've noticed a difference in my skin after a few days. It appeared to be firmer, softer, and my skin tone was more even. I also noticed my pores are clean whereas before they were...
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

We're so glad you're enjoying Nerium products! Thank you for sharing your experience.

Nerium International made 2 unauthorized charges to my account in LESS THAN A 1 WEEK PERIOD totaling over $375. I noticed the most recent unauthorized charge while reviewing my statement. I called the number on the charge (855-463-7486) and the female that I spoke to...
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

Unfortunately your card was compromised online and an unauthorized charge was made. Please call you financial institution first to dispute the charge. If you have questions ab...

Anonymous
Anonymous

I just got five fraudulent charges on my credit card and I've never heard of them until now.Filed fraud charges with my cd company.

1.0
I didn't like
  • Fraudulent charges
  • Ineffective processes
#740233
Nerium International - New BP
Nerium International - New BP
I started working as a Brand Partner about a month ago and only after trying AD Night Cream product from a friend. I saw almost immediate results and two months later the results still held without the product for the two months it took me to come up with the money to...
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

Thank you for sharing your experience with Nerium International.

Anonymous
Anonymous

Such a scam, notice you don't see the entire face because these are all different people, you can tell by the triple chins in the before & the after one chin is gone!

4.8
I liked
  • Results
#714065
I received a notice that there was a charge of $344 on my Amex card from a company I had never heard of - Nerium. I immediately called Amex and while I was on the phone, another charge of $344 popped up from Nerium!! Amex is watching the charges, and if Nerium...
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

When issues like this happen, it simply means that your card was compromised online and that someone made an unauthorized purchase with your card.If you have questions or conc...

Anonymous
Anonymous

This is the second place I've placed this comment - 11/13/15 My husband's DEBIT card has 3 fraudulent charges on it from Nerium International, 2 for $307.22 and 1 for $304.90 ...

#685622
We were asked to help a friend meet a month end goal so we signed up.$548.00 Neruim never sent our "kit". I is all over the internet that their shipping department was a mess and many other people never got their orders. The approved a full refund and then turned...
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NeriumInternational
NeriumInternational
Nerium International Verified Representative

Please contact us at 1-855-463-7486 so we can help you with this refund issue.

Anonymous
Anonymous

Your friend sounds like he/she screwed you. Nerium doesn't have goals every month. I've also never had any problem with them delivering my product. I got mine in three days, a...

1.0
I didn't like
  • Offering refund
  • Then taking it back
  • Program
#645407
2 years into Nerium,long story short my boyfriend is a Brand Partner,I didnt want to be part of it until I tried the product my boyfriend signed up immediately because a brand partner called him after he dropped me off that evening....The Servant Leader Jeff Olson says...
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Anonymous
Nylorac

I just compared my friends' photos of 2 years ago, before they got into Nerium and started using the products on their skin. They look 10 years older now (at least 10 years ol...

Anonymous
Anonymous

It's a scam and a cult-like organization. Stay away from anything Nerium!

Hamilton, Montana
I didn't like
  • Business model
  • Business ethics
  • Products
#588107