We need a class action law suit against NELNET. I am sickened with what I have just experienced as a recent law school student graduate. I allege that NELNET intentionally delays receiving payment and is corruptly incompetent in order to continue to make profits off...
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Anonymous
Anonymous

I agree they have ripped me off too! Going on maternity leave, submitted forms that they filled out for me, and then one month later found out they incorrectly filed the forms...

Anonymous
Anonymous

I would like to be involved against NelNet in a class action lawsuit. I have been paying on a loan for 6 years. it has been overpaid and when I have inquired...they did not ca...

I didn't like
  • Being lied to
  • Incompetent staff
#870826
Reply to reviews
Loan taken out in my name using erroneous information I just received an e-mail to a backup hotmail account stating I owe $3200+ Dollars for a loan I never asked for. When I called they have no Personal data on me No SSN , No Birthday, No Bank Card or other account...
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1.0
I didn't like
  • Inconsistent answers to questions
  • Deceitful tatics
#870636
Reply to reviews
I recently paid the last $0.05 owed to the U.S. Department of Education on all of my undergraduate and graduate loans. After paying, though, I made a complaint to the Consumer Financial Protection Bureau about the servicing experience I had with Nelnet. I complained...
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Anonymous
Anonymous

I am disabled my loans were supposed to be discharged.They let one slip through the cracks and when I found out I let them know. They said they would take care of it. I just f...

1.0
I didn't like
  • Poor customer service
  • Not applying principle to payment
#856096
Reply to reviews
Nelnet used to provide (like most student loan providers) payoff information. You could get a ten day pay off quote that showed the interest you would accrue in those ten days. They also would show the accrued interest on the Pay by Group option under Payments. Now,...
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Anonymous
Anonymous

It's now included on your monthly statement.

1.3
I didn't like
  • Lack of customer service
  • Inconsistent answers to questions
  • Deceptive tactics
#736274
Reply to reviews
I was making payment to Nelnet every month based on what I could afford. In total I was $1200 behind based on their calculation, they then reported to Credit Bereau that my delinquency was over $30,000 which was the principal instead of $1,200 behind on payment! I am...
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Anonymous
Anonymous

They sat they'll help you here, but they're confrontational on the phone and they've already decided they're going to say no. Unfortunately they won't help you. Wont even tell...

Anonymous
Anonymous

If you feel that your credit has been reported inaccurately in regards to your student loans with Nelnet, you do have the ability to dispute this information. Please send a co...

#477186
Reply to reviews
Nelnet is a for- profit company that earns money by collecting student loan debts. When account problems arise there is NO ONE at their company that is able to resolve them correctly. I firmly believe that these "Mistakes" are a deliberate strategy to increase their...
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Anonymous
Just me

I agree with you. This company make my blood boil!!!!! when I think about them. I wish I would know were to go ant=d to whom complain about them, because they are screwing peo...

Anonymous
loan holder

Teacher loan forgiveness is a federal program and payment is approved or denied by the department of education. Unfortunately the company the government is contracting with to...

#471789
Reply to reviews