You write in your emails that you are here when we need you. NO you are not here for us, the borrowers, Nelnet is here to rip off borrowers and profiteer by nickeling and diming their borrowers into poverty and financial ruin. I had my loans in grace period and...
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1.0
I didn't like
  • Deceptive tactics
  • Changing payment without permission
  • Poor customer service
#875278
Reply to reviews
Like the reviewer before me I'm having issues with nelnet. In the first place I never asked for them to take over my loans. In the second place those who they hire to provide online customer service seem shady and rude. We started paying in Nov '15 and the payment...
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Anonymous
Anonymous

www.consumerfinance.gov/

1.0
I didn't like
  • Hiding of information
  • Deceptive tactics
  • Not applying principle to payment
#761485
Reply to reviews
Paid student loan off 2 years ago with my income taxes then I receive a letter and it is on my credit report stating I never paid my student loan. I contacted the company and they said they didn't know what I was talking about and said they wanted to put it in...
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Anonymous
Anonymous

curious how this was resolved

I didn't like
  • Inconsistent answers to questions
  • Constant negative credit reporting
  • Lack of customer service
#720047
Reply to reviews
I paid off three of four Nel Net Loans several years before they were due. I continued to pay the remaining loan in monthly installments. I was able to make large monthly payments, well above the monthly minimum. One month, I sent the entire remaining balance...
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Anonymous
kj

I too have every payment reporting as 4 separate accounts. That does seem very unfair.

SingleMom2_666
S***Mom2_666

It seems like no one is available to help, that they have free reign to harass, smear my credit as they see fit. I have been advised that you can put a complaint in to the Fed...

#551506
Reply to reviews