My wife and I have been customers of Safelite a few times over the years and were always very pleased with the service, however that has drastically changed over the sequence of events of the last few days. We had an appointment on June 30th to have our windshield...
Read more
1.0
I didn't like
  • Never showed up
  • Disrespectful technician
#1087576
Reply to reviews
I had a 10 inch crack on my windshield on my 2016 M-Benz GLE 350 SUV. before he starts his job i asked him to make sure he has the correct windshield and he confirmed that he has the correct one. Removed the cracked windshield, so far everything went good, now when he...
Read more
#1081322
Reply to reviews
I am on my 6th windshield from Safelite. A 15 year Road Warrior, caught a lot of rocks from 18 wheelers. The last one today had a crack repair by Safelite that lasted 5 years. Had prostate cancer and recovering so a cracked windshield didn't get fixed. Finally called...
Read more
5.0
I liked
  • Friendly
  • Were helpful
I didn't like
  • Phone support
#654455
Reply to reviews
I've purchased five windshields from "Safelite" auto glass over the past 10 years. We have a lot of sand and they get pitted. They boast about their lifetime warranty. Don't believe it. The first time I needed it, I was rudely told by "Miguel" the manager of the...
Read more
Anonymous
Gl***man19

Only material and workmanship is warranted. Not breakage or pitting.

#625671
Reply to reviews
On 05/27/2013 we contacted our insurance company in reference for a glass replacement for our vehicle, Our insurance informed us they only cover windshields so we would have to pay out of pocket and they put us in contact with Safelite Auto Glass Solutions so we can...
Read more
Anonymous
Local shop

Just for the record, I own a glass shop, I do NOT work for Safelite. Some glass comes factory privacy tinted. We do not tint glass. I've never heard that Safelite tints glass ...

Anonymous
***ed Worker

I have been working for Safelite for several years and every year seems to get worse and not ainy better! Safelite started to make us use the what they call the true seal and...